Intern - Assistant Customer Centricity & Business - Lyon, France - Louis Dreyfus Company

Louis Dreyfus Company
Louis Dreyfus Company
Entreprise vérifiée
Lyon, France

il y a 3 jours

Sophie Dupont

Posté par:

Sophie Dupont

beBee Recruiter
Description

Summary- Main
Responsibilities:


Along with the below listed responsibilities, the employee should conduct any other business related to the function as required by her or his supervisor.


  • Customer excellence & Data analytics
  • Animate & maintain Juices Customer Relationship Management (CRM) tool in coordination with the commercial & logistic teams as well as the global digital transformation team
  • Support our regional and global commercial and marketing team contribution towards Customer Relationship Management (CRM) processes i.e. customer knowledge, customer management, opportunities management, case management etc
  • Analyze and understand Juices platform BI needs, searching for opportunities to improve current model and transform Juices business processes
  • Contribute to our customer centricity journey while deploying group and platform customer centricity objectives
  • Support commercial team to enter sales confirmation
  • Support the commercial team to request FX hedge requests & ensure consistency with sales contracts
  • Identify system improvement possibilities
Assist in the coordination of bottling activities of existing projects- Prepare the monthly reporting of the existing projects

  • Support the project team in the daytoday activities with third copackers located in Europe
  • Coordinate with platform SnOP, logistic, quality, execution & accounting teams to ensure adequate planning, purchasing & operations to meet customer sales needs at their required timing
  • Stand as a point of contact for external & internal clients located in China & Indonesia

What will be your duties & responsibilities:

  • Become the "go to person" for traders users' community driving adoption and removing roadblocks to effectively embed BI Solutions in business processes
  • Create strong and trusting relationships not only with your key business internal & external business partners but also with your IT colleagues achieving success as one team
  • Support business partners in the test phases and organize training sessions as required


  • Experiences

  • Exp. in Business Development/Customer Services
  • Strong interest for IT topics and systems


  • Skills

  • Soft skills
  • Curiosity & critical thinking
  • Pro activity
  • Attention to details and inclination to find new analysis perspectives
  • Customer service oriented
  • Required


  • Languages

  • English (Fluent)
  • French (Fluent)
  • Required


  • EducationEducation:

  • Business or engineering degree Languages:
  • English (fluent)
  • Optional: Spanish, Portuguese or Chinese would be an asset

Job Reference SP


Professional Areas Management


Function Business Development & M&A


Contract Type Internship


Years of Work Experience < 1 year


Start date


Application close date
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