Ticketing Supervisor - Paris, France - Elevate Global France

    Elevate Global France
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    Description

    ABOUT US

    Elevate is a global agency specializing in event staff recruitment. We have been approached by the exclusive hospitality provider for the largest sports event taking place in Paris in 2024 to hire Ticket Office Supervisor for various sites they will operate during the event.

    Our positions are open to everyone, including individuals with disabilities. Please let us know if you require any job adjustments so that we can assist you.

    We have multiple positions available for varying levels of experience.

    To apply for this position:

    JOB DESCRIPTION

    This is a unique opportunity to be part of an international and innovative organization, working on the world's largest sporting event. You will play a central role and be on the front lines.

    This involves:

    • Representing the core values of Elevate agency by supporting internal teams and ensuring the quality of reception for various VIP clients
    • Maintaining regular contact with the Ticketing Manager enabling you to handle various unforeseen situations on the ground

    TASKS & RESPONSIBILITIES

    As a Ticket Office Supervisor, you will work closely to the Ticketing Manager and manage event ticket inventory for client. This Include :

    • Assist the Database Manager in setting up and managing ticket systems, importing client ticket inventories, and utilizing different platforms
    • Monitor ticket allocation, distribution and reporting for a seamless guest experience
    • Oversee/Manage ticket usage to ensure compliance with ticketing terms and conditions
    • Assist with the ticket office set-up for Games Time operation
    • Monitor teams schedule changes and keep functional areas managers informed

    Are you a skilled team leader with a passion for organization and delivering exceptional customer experiences? Be part of an exceptional team, contribute to a memorable experience, and give a boost to your career

    Join us as a Ticket Office Supervisor, where your expertise will drive excellence and satisfaction, for the biggest sporting event taking place in Paris in 2024.

    REQUIRED PROFILE

    • Experience in ticketing operations and inventory management
    • Bilingual in English and French; proficiency in a third language is appreciated
    • Ability to learn new ticketing operations
    • Foster a positive team spirit
    • Attention to detail
    • Excellent communication skills

    DETAILS

    • Fixed-term contract: 35 hours per week + overtime
    • Gross salary: FREELANCE : Between 32€ and 34€ per hour, depending on the completion bonus
    • Location: Paris
    • Expected start date: 16/07/2024
    • End-of-contract indemnities

    BENEFITS

    • Contribution to transportation expenses.
    • Meal allowances.
    • Quality Bonus

    ELEVATING PEOPLE

    As a people agency, we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures and backgrounds.

    If you want to know more about our people and our culture, search #elevatingpeople on LinkedIn, Twitter, Facebook or Instagram.

    How your role links to Elevate's 4 core values:

    • People, People – building a bridge between the clients and field staff, ensuring relationship building in every direction is at the heart of everything we do
    • Elevation – each project should be evaluated and learned from, to ensure we are elevating each project we do with a client to make it the best it can possibly be
    • Take Pride – We are a people business, so take pride in the fact that you will be working within the biggest cog in the wheel. Our reputation should be built on the excellent work that we take pride in doing
    • Better Together – The work we put in should be divided and conquered between the team. The Account Managers and Account Directors within the team will always be there as a listening ear to guide you and support where necessary