Sr Group Travel Planner - Lyon, France - CWT

CWT
CWT
Entreprise vérifiée
Lyon, France

il y a 4 semaines

Sophie Dupont

Posté par:

Sophie Dupont

beBee Recruiter
Description
Sr Group Travel Planner
H5)


Purpose of the role:


Main responsibilities:

-
Group Air Planning Intake Process:


  • Determine purpose of the meeting with client contact
  • Identify stakeholder needs
  • Prepare program outline for deliverables
  • Design program details to meet needs of participants and identify successful criteria for evaluation of meeting
-
Financial & Contract Management:


  • Identify ancillary revenue sources and/or cost savings opportunities
  • Ensure completion of payment and/or billing process
  • Manage to budget
-
Communication:


  • Establish communication and program update process
  • Utilize standard and consistent processes to proactively manage program
  • Provide program feedback to all stakeholders through summary and program debrief
-
Program:


  • Establish invitation/registration procedure
  • Assess risk management needs
  • Determine additional services required such as trip disruption and onsite assistance is needed
  • Provide air spend and arrival and departure reporting
  • Manage supplier partners and internal support areas to ensure quality and timely delivery and accuracy.
  • Collaborate with web build team as needed
  • Establish and support meeting approvals
  • Alignment with attendee management team, as needed, for programs
  • Ongoing dialogue on efficiencies to enhance overall meeting delivery
  • Escalate and participate in the resolution of delivery issues through notification of management to ensure continuous improvement of M&E processes, procedures and tools.
  • Travel onsite as needed for assigned programs, often acting as the business lead. Collaborate with onsite Lead Travel Director, when applicable
  • Comply with M & E technology usage as required.
  • Track project related time.
  • Increase M&E Industry knowledge by attending internal training, external events supplier presentations, and team meetings.
  • Identify upselling opportunities and action
- ''With equal competence, special attention will be given to people with disabilities"_

LI-HYBRID

  • Qualifications
  • Minimum 8+ years of current relative group air experience required (individual bookings, group bookings, full charters, as well as MICEspecific services such as participant handling).
  • Experience with use/knowledge of meeting registration tools a plus
  • Computer proficiency in Microsoft office suite, above average excel and PowerPoint skills
  • Strong knowledge of GDS
  • AMADEUS
  • English competency
  • Effective oral and written communication skills
Primary Location

:

Lyon

Employment type

:

Standard

Job Family

:

Group Travel

Scope

:

Country

Travel

:

No

Shift

:

Day Job

Organization

:

Customer_Meetings & Events

Job Posting

:

Aug 10, 2023
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