Field Service Engineer Lsms Paris Est - Thermo Fisher Scientific

Thermo Fisher Scientific

Entreprise vérifiée

Paris, France

il y a 2 semaines

Posté par:

Sophie Dupont

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Description

When you are part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality, and innovation.

As part of a successful, growing global organization you will be encouraged to perform at your best.

With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Position Location:
Remote, France (Paris East) 75, 94, 93, 77

Discover Impactful Work:

The main focus of the role is repair, maintenance and installation of LC-LSMS products at customer sites across the Service Territory assigned.

A day in the Life:

Perform remote and onsite troubleshooting, maintenance, repair and installation on LC-LSMS products;
Provide onsite training relative to system service, maintenance, and basic operation.
Keep track and maintain local spare part's inventory.
Diagnose problems over the phone and/or using remote software. Follow up to ensure problems were resolved to the customer's happiness.
Actively supervise the status of contract, warranty and time and material install customers. Track and schedule onsite PM visit(s).
Ensure that all documentation related to inhouse and onsite support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, Field Service Reports, Service Work Orders and Quotes.

Keys to Success:

Education
University degree in Sciences, Engineering or equivalent experience.

Experience

Background in Chemistry, Biochemistry or Environmental science desired.
Experience in technical services on electronic scientific instruments preferred.

Knowledge, Skills, Abilities

Multidisciplinary technical skills / excellent with software, electrical, and mechanical systems.
Systemlevel diagnostic skills using inquiries, observations, system schematics & documentation, software tools, and communications / electrical diagnostic aids (breakout box, meters etc.).
Ability to think critically, learn new technologies, cultivate collaboration, clearly document requirements, and deliver results.
Excellent interpersonal skills; must have a professional working proficiency in French and English.
Organization, planning and time management skills.
Driving licence required.
Ability to travel up to 75% (France)

We are offering an employment with an innovative organisation with outstanding career and development prospects and an exciting company culture which stands for integrity, intensity and innovation.

The role comes with a competitive salary plan, company car and further employee benefits.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us.

As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.