Client Solutions Manager - Paris, France - TikTok

TikTok

Entreprise vérifiée

Paris, France

il y a 1 semaine

Posté par:

Sophie Dupont

beBee Recruiter

Description

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo?
Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Who are we?

Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long term client partnerships and growth We are responsible for the day to day relationship and for ensuring success of advertiser investment.

As trusted partners, we proactively advise our clients of opportunity and solutions to exceed their expectations, securing future investment.

We are currently looking for a highly skilled and motivated Performance manager to help scale our growing advertising business.

The Performance Manager is a key member of the Advertising Team, working with sales, product, and other business partners to analyse and improve advertisers' performance on TikTok, in support of their marketing initiatives.

They will work with our unique data and translate it into high-quality and actionable insights and recommendations to improve the effectiveness of advertiser campaigns and unlock business opportunities.

Day to day, their activities include analysing metrics of success for a business or category, developing data-driven insights and recommendations for C-suite client leadership, and communicating recommendations in a clear and compelling fashion.

Responsibilities:

Guide media strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
Support and work with the sales team on presale research and pitch
Educate other teams on TikTok for Business offerings and keep them engaged by delivering learning sessions, writing training documentation and whitepapers for internal and external use
Outline and oversee measurement strategy, tracking, and results delivery
Increase adoption and engagement of TikTok's auction platform and auctionbased tools, providing ongoing technical support and real time analysis
Manage and grow postsale client relationships with advertisers of all sizes
Present findings and insights in a consultative way to the client and collaborate with the relevant internal teams in order to provide a complete solution.
Monitor and analyse ad campaigns, to identify optimisation opportunities for improving and scaling performance
Investigate and work directly with product & engineering teams to help them troubleshoot client issues on the platform
Analyse campaign performance data to offer clients datadriven business insights and at the same time, use those insights to improve our advertising offerings
Share marketplace feedback and guide our advertising strategy
Conduct regular business reviews and take a consultative, longterm approach to build productive relationships with clients, in collaboration with the sales team
Demonstrate deep analytical ability, and develop great expertise in TikTok's proprietary metrics, working to constantly evolve how we analyse and communicate data driven insights to our advertisers

Qualifications:

Minimum Qualifications:

Demonstrated experience of account management/performance experience in digital marketing
Experience executing on a biddable network
Experience managing brand advertisers with a deep understanding of their challenges across full funnel objectives
Ability to analyse data and identify insights to assess campaign performance
Knowledge and understanding of tracking, attribution and measurement (Pixel, MMP etc)
Comfortable presenting complex analysis in a simple, easy to digest way to Csuite level stakeholders
French and English language skills

Preferred Qualifications:

Results oriented with high attention to detail and strong organisational skills
Proactive attitude with excellent project management, organisational, and analytical skills
Experience diagnosing and solving technical problems with product and engineering teams is a big plus
Experience using Excel or Google Sheets essential, familiarity with visualisation tools (Tableau, QlikView, Power BI, etc.) a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across t