Internship: Customer Success Manager - Paris, France - Shippeo

Shippeo

Entreprise vérifiée

Paris, France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

StageSHIP

Description

Company Description
Founded in 2014, Shippeo is a French based SaaS company providing supply chain visibility.

Shippeo has grown from 70 to 220 employees during the last two years and is continuing to rapidly scale after an additional $40M fundraising round in October 2022.

Shippeo is an exceptionally diverse company with colleagues from 27 different nationalities and speaking 29 languages. With offices throughout Europe, North America and recently Asia, Shippeo provides global coverage to all of our clients.

Our solution offers an intuitive user experience and unmatched ETA accuracy, thanks to our industry-leading machine learning algorithms.

It enables companies to
anticipate problems quickly, proactively
alert customers, and
manage exceptions efficiently in their supply chains, ultimately resulting in more resilient and customer-centric supply chains.

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100+ companies improving their Supply Chain with Shippeo (Renault, Total, Coca-Cola, Eckes-Granini, Fressnapf, Hornbach, Decathlon)

Tracking of
28+ million loads per year in
92 countries:
€110M raised to become #1 SaaS platform for Supply Chain visibility
The world's most recommended realtime tracking visibility platform with a
94% customer recommendation rate, according to Gartner Peer Insights

Our vision is to
build the leading data platform for the freight industry, by leveraging our growing network, real-time data, and AI to help supply chains deliver exceptional customer service and achieve operational excellence.
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Starting from: 15.

June 2024:
-
Duration:6 months

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Salary: 1200 €:

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Languages: French and English
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Location: Paris office. Working partially remotely is possible (to be discussed with the manager)

Are you an
ambitious person? Are you willing to push yourself beyond your limits? Do you have an
international profile?

If so,
Shippeo is ex
actly what you are looking for**As a
Customer Success Manager intern (South Europe) you will:
Play a key role
in assuring the quality of the solution for your portfolio of clients by supporting them in the implementation of Shippeo.

You will also be in charge of specifying customer's needs related to the platform and attending to Steering Committees to share deployment progress (on and off-premises)

Have the opportunity to interact and get to know better other departments (regular communication with Shippeo's product team is necessary)

Develop your organization and coordination skills by:

Researching and reporting activities
Structuring, managing, and following up on the actions taken towards clients and Shippeo's internal teams.
Regularly coordinating with other teams in order to ensure the good progress of developments.

Qualifications
**_
You are our next Shippian if_**- You are doing in your
final year of Bachelor or Master Degree, preferably studying Business Economics, Supply Chain, Logistics Management or a comparable program

You are fluent in
French (mandatory) and English (a third European language is a +)
You are autonomous in your work and you can multitask
You have good analytical skills and you can handle daily requests from clients
You have good interpersonal skillsYou are rigorous, structured and concise
You have good communication skills (written as well as spoken)
You are ambitious, a leader, and ready to take responsibilities in a startup _ready to revolutionize a whole sector_

Additional Information
We are looking for talents who share our values:

Ambition
Care
Deliver
Collaboration

Find out more about our values in Our Culture Book

If you identify with our values and enjoy working in a fast-paced and international environment, Shippeo is just the place for you

Diversity Statement