Store Manager, Paris - Fisker Inc

Fisker Inc

Entreprise vérifiée

Paris, France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth.

Passionately driven by a vision of a clean future for all, the company is on a mission to become the No.

1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit
- and enjoy exclusive content across Fisker's social media channels:
Facebook

,

Instagram

,

Twitter

,

YouTube

and

LinkedIn

Download the revolutionary new Fisker mobile app from the

App Store

or

Google Play

store.

Role Overview

Responsibilities:

Provide leadership, direction and coaching all members of the experience center team to ensure an outstanding and seamless experience for customers.
Assist with hiring and onboarding of Owner Advisors
Plan and coordinate shift schedules for Owner Advisors
Be a brand advocate; provide information to prospective customers about the Fisker brand, product, service and charging along with other aspects of Fisker ownership.
Ensure operational procedures are adhered to.
Answer customer enquiries as they arise.
Support vehicle testdrives and monitor and ensure vehicles are properly prepared for testdrive purposes.
Work proactively to identify technical, operational and organization issues and seek partnerships for prompt resolution.
Driving business through customer engagement, brand education and lead generation
Executing a bestinclass vehicle delivery experience
Setting criteria and evaluating staff using performancebased metricsBasic Qualifications / Knowledge / Experience
Bachelor's degree in Business Administration or similar field
Minimum of 3 years of experience working in a retail environment in a managerial role
Experience recruiting, hiring and retaining a team along with shift planning.
Strong leadership and customer management abilities
Customer serviceoriented with indepth knowledge of basic business management processes
Excellent communication and interpersonal skills
Fluent in French and EnglishPreferred Attributes/ Competencies
Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.
Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization.
Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way.
Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
Analytical Thinking: Gather relevant information, identify key issues, compare data from various sources; draw appropriate conclusions to arrive at appropriate solutions.
Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.
Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.

Additional Requirements- Must be willing to travel both domestically, as well as internationally, as required.