Client Support Specialist - Paris, France - Data Impact

Data Impact

Entreprise vérifiée

Paris, France

il y a 4 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Company Description

The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact.

This is where
Data Impact by NielsenIQ comes in We
collect over 70 billion pieces of data daily which we
process and
use in innovative monitoring tools destined for the industry professionals.

-
Our objective: to enable our clients to define the best strategy, take the best decisions and optimise their execution in real-time
-
Today: Data-Impact is a leader in e-retail and omnichannel analytics; a rapidly growing start-up with clients in more than 40 countries.
-
A
young but
experienced and dynamic
team with a resolutely start-up attitude

A uniquely diverse and international environment with more than 4
0 nationalities:
Real
career development opportunities:
A
friendly, relaxed atmosphere and a climate of mutual trust promoting autonomy and challenges

Job Description:

You'll be joining an amazing international team of people based in Paris and Algiers.

What you will be doing:

Supporting account managers in their daily relationships with customers.
Update settings on the platform for our customers.
Good level of BOTH English AND French
Daily processing of data.
Becoming a specialist of our platform to help clients in their daily use.
Resolving product or service problems by clarifying the customer's questions.
Providing accurate, valid, and complete information by using the right methods/tools.
Ensuring the quality of the data provided to our customers

Qualifications:

Telephone screen in English with HR
Tech test
1st ITW with team
Final ITW with Client Support Director

Additional Information

#LI-DAIM

About NIQ
NIQ, the world's leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers.

With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics.

NIQ delivers the Full View.

Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.