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Sofia Goldenberg

Sofia Goldenberg

QA Engineer

Technologie / Internet

Paris, Paris

Social


À propos de Sofia Goldenberg:

Experienced QA Engineer with 8+ years in manual testing, test planning, and defect management. Strong attention to detail, problem-solving mindset, and ability to ensure high product quality in fast-paced environments

Expérience

MAIN PROJECTS

 

Project OverviewVoice Bot for Horse Racing Betting
DurationSeptember 2024 - present
RoleQA Engineer
Responsibilities 
  • Wrote manual test plans and test strategies, covering voice interactions, NLU performance, and chatbot logic
  • Created checklists, test cases, and use cases for different betting scenarios, while reviewing voice bot conversation flows and NLU settings to catch errors early and align with business needs.
  • NLU: tested speech-to-text accuracy, checking how the bot handled different accents, speeds, and background noise.
  • Testing of multi-step conversations while also testing bot-to-human handoff and fallback scenarios.
  • Reporting and tracking  bugs in JIRA, working closely with developers to fix issues, and ran regression tests to make sure that fixes didn’t break anything else.
  • Took part in sprint planning, backlog grooming, retrospectives, and daily stand-ups
  • Held internal team demos, showing new bot features, test results, and areas for improvement, while also running external demos for stakeholders, explaining key findings and chatbot updates.
  • Monitored bot performance and analytics after deployment

 

 

  
Project OverviewA group of chatbots for the client's brand, luxury retail marketplace located in the United States and Europe
DurationOctober 2021 - September 2024
RoleQA Engineer
Responsibilities 
  • Creation of Test Plan and Test strategy for every chatbot
  • Review of Lucidchart conversation flows and validated business requirements before development.Identified early issues like logic gaps, inconsistencies, and potential UX problems.
  • Creation of test cases, checklists, and use cases for structured testing.
  • Manual testing chatbots on Web, In-App, ABC, and Facebook сhannels.
  • Verification of  intent recognition, Named Entity Recognition (NER), and bot-to-human handoff scenarios.
  • Created and maintained Postman collections to check chatbot API behavior.
  • Run of manual API tests to verify chatbot communication with backend systems.
  • Writing  release notes and test reports summarizing key test results.
  • Perform of  sanity tests after deployments to check chatbot stability.
  • Presentation of external demos to LivePerson supervisors and the client, explaining chatbot updates and test results.
  

 

 

Project NameMoonda Ltd. CMS System
OverviewSite Builder: a tool for websites creation and maintenance
DurationSeptember 2020 – October 2021
RoleQA Engineer
Responsibilities 
  • Led Scrum meetings, ensuring smooth communication between QA, development, and product teams
  • Managed a team of three QA Engineers, distributing tasks, reviewing test cases, and mentoring team members 
  • Analyzed and helped define acceptance criteria, ensuring clarity, testability, and alignment with business needs before development. 
  • Collaborated with stakeholders to identify edge cases and potential risks early
  • Performed manual functional, smoke, and regression testing, validating system behavior across different releases.
  • Maintained structured test documentation, covering different testing phases
  • Conducted API testing using Swagger and Postman, verifying request-response accuracy and basic integration stability without deep automation involvement
  • Prepared release notes and regression documentation, summarizing key changes, fixes, and testing results

 

Project NameRonte Limited. Web and Mobile Applications
Overview

Business messenger for online banking platform.

Concierge service based on online banking platform 

DurationAugust 2018 – August 2020
RoleQA Engineer
Responsibilities 
  • Analysis, reviewing, elaboration and management of requirements
  • Acceptance criteria’s analysis 
  • Mobile application testing: iOS/Android and Web testing
  • Automated tests creation using Selenium IDE - Functional, smoke, regression, ad hoc, cross-version, etc.
  • Bug reports, Check lists, Test Runs, Sanity Testing Plans creation/verification/execution
  • Traceability Matrix development and Summary reports creation
  • Constant communication with developers and PM’s 
  • Coaching, mentoring and assisting more junior staff on th project

Éducation

Naoma:

Master Degree in Management of art sector

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