Field Service Engineer France - Lyon, France - EOS GmbH

Description

Field Service Engineer (M/F/d)

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service team in Lyon.

THIS MAKES IT SPECIAL:

As a Field Service Engineer, you ensure our excellent technical service for our customers from various sectors, such as the medical, aerospace, and automotive sectors.

Your communicative personality enables you to deal with our customers in a confident manner, you are proactive with a structured approach and can keep a cool head even in critical phases.

WHAT WE OFFER YOU:

• Modern working environment
• Reimbursement of relocation expenses
• Practical onboarding and targeted further education opportunities

WHAT YOU'LL BE DOING:

• Developing technical knowhow as you establish yourself as a

Field Service Engineer:
Throughout your development, at customers in France, you ensure our excellent technical service. Your developing area of responsibility will be as diverse as our customers who are coming from sectors such as medicine, aerospace and automotive

• You install, maintain, repair and troubleshoot our complex industrial 3D printers at our customer sites, beside this you are also a competent and reliable partner for our customers when you provide system introduction and customer basic trainings
• Your area of responsibility doesn't stop with personal contact: You also advise customers and colleagues on the telephone to pass on your knowledge
• Your development in the role will include participate in intensive inhouse trainings on our systems and technology at our headquarters in Germany and through external courses in France
• Consulting and support of clients when it comes to service cases and handling complicated cases through the escalation management process; involving the right interfaces at the right time and make sure excellent service work is done

WHAT WE ARE LOOKING FOR:

• Certification within electrical/mechanical engineering or a similar apprenticeship, or education as a Mechatronics Engineer, Mechanical Engineer or Electrical Engineer
• A passion to learn and become a Certified Technician in the area of electrotechnology or a similar education, such as Mechatronics Engineer or Electrical Engineer
• It would be a plus if you already have experiences as a Field Service Engineer and in professional dealings with customers and complex machines preferable within the Additive Manufacturing industry
• A car driving license
• Willingness to travel
• Excellent French and good English language skills

ARE YOU IN?

If you have any questions, please do not hesitate to contact Susan Meda


DAS SIND WIR:
1.250 kluge Köpfe, rund 60 Nationalitäten, ein Ziel: den weltweiten Übergang zu einer verantwortungsvollen Fertigung zu beschleunigen. Wir tun dies mit unserer Technologie, dem industriellen 3D-Druck, der seit über 30 Jahren erfolgreich auf dem Markt ist. Wir glauben, dass wir mit dem, was wir tun, dazu beitragen können, eine bessere Welt für alle zu schaffen.

Wir bei EOS wollen, dass sich Menschen aller Geschlechter, Hintergründe und Fähigkeiten zugehörig fühlen und sich einbringen können. Aus diesem Grund legen wir großen Wert auf ein vielfältiges, gleichberechtigtes und integratives Miteinander.

Wir arbeiten global vernetzt, denken gerne über den Tellerrand hinaus - und wir suchen Menschen, die mit uns die Zukunft gestalten wollen.

Das ist EOS. Werde Teil unserer Mission