Emplois
>
Issy-les-Moulineaux

    Assistant Manager- Learning - Issy-les-Moulineaux, France - Accor

    Accor
    Accor Issy-les-Moulineaux, France

    il y a 2 semaines

    Default job background
    À temps plein
    Description

    Job Description
  • JOB PURPOSE

    • To manage the learning and development process for all talent in the hotel. This position will ensure that all learning activities support Hotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.

  • EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
  • The Learning and Development will co-ordinate the actions of the hotel leaders and team in the elements of the Talent Journey including but not limited to, Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Corporate Social Responsibility and Satisfaction & Engagement with the objective of providing business support to all departments through collaboration and coaching.
  • KEY OPERATIONAL RESPONSIBILITIES

    • Custodian of the Company Culture

  • Ensure that the guest is at the center of every single strategic initiative, project or process;
  • Share the vision and strategy of Hotel the brand and the hotel, giving everyone the opportunity to contribute, collaborate and innovate;
  • Provide feedback from the guest on the teams' performance to the team;
  • Ensure that all team members feel trusted and valued for their accountability and risk taken.

    • Employer Branding

  • Establish relationships with local schools and colleges;
  • Engage in social media to promote the hotel as best place to work;

    • Recruitment and Selection

  • Deliver training on behavioral interviewing and selection to the heads of department and those responsible for recruitment;
  • Identify high potentials through vertical and laterally movements within existing talent by providing recommendations for departmental transfer in accordance to their skill set;
  • Assist in monitoring present and future trends in the local labor situation, social legislation and make appropriate recommendations.

    • Induction and Onboarding

  • Establish onboarding procedures which ensure new talent feel welcome and all team members are prepared for the new talent arrival;
  • Co-ordinate and conduct orientation programs and three month training plans;
  • Appoint a support person within the operational team for each and every new talent;
  • Seek feedback from new talent in their first month of employment;
  • Arrange probationary reviews and provide feedback to talent.

    • Performance Assessment and Feedback

  • Train leaders in the annual performance appraisal process in line with the Leadership Capability Framework;
  • Work with line managers to analyse performance by identifying area for improvement;
  • Encourage an environment which supports open ongoing feedback and coaching to breach gaps for better performance;
  • Celebrate team and individual success;
  • Train and assist managers in setting objectives and goals for talent which are SMART and in line with the business strategy;

    • Learning and Development

  • Conduct/review training needs analysis annually and budget accordingly;
  • Plan training for future skill requirements and not just current;
  • Ensure development and implementation of annual training plan training to address and narrow the performance gap;
  • Maximise the use of Hotels Academic programs to address gaps in performance;
  • Deliver all brand customer service and quality standards training to all members of the team;
  • Maintain accurate reporting on the training delivery and learning programs implemented;
  • Evaluate the effectiveness of the training for ROI and ROE;
  • Seek feedback from participants and their managers for effectiveness of learning and development programs;
  • Create a learning environment where each person has a personal development plan;
  • Follow up talent after attending Hotels Academies training programs to support the application of learning on the job;
  • Co-ordinate cross exposure and project based learning for star talent;
  • Ensure all talent have access to learning opportunities;
  • Participate actively in the Certified Trainers Network

    • Talent Potential Identification

  • Assist the department heads in completing talent potential assessments to identify star talent;
  • Provide access to development activities for star talent.

    • Career Management

  • Understand the career ambitions of star talent and ensure this is communicated within the leadership team and to corporate;
  • Provide communication on career paths available with Hotels;

    • Culture Diversity and Inclusion

  • Demonstrate the Hotels values in all behaviours and identify and address integrity gaps in others;
  • Communicate the Hotels Ethic Charter, monitor behaviours of others and address any behaviour which is not in line with the charter;
  • Support diversity in the leadership of talent during training events ensuring equality of treatment based on competencies;
  • Communicate to talent all corporate diversity programs such as Women at Accor Generation and He For She and support through active participation in any associated activities.

    • Policies and Procedures

  • Follow the Talent and Culture policies and procedures including Keys to Success;
  • Ensure departmental Keys to Success are communicated and implemented throughout the hotel, provide training support where required;
  • Communicate on Talent and Culture policies and procedures to all employees;
  • Deliver training on how to provide a safe working environment by ensuring local regulations are upheld for workplace health and safety;
  • Conduct regular fire drills, evacuations and training on safety and emergency procedures;
  • Gain a thorough understanding of the Hotels crisis procedure and follow these in times of need (APACHE).

    • Corporate Social Responsibility

  • Support the local community through the co-ordination of strategic CSR activities;
  • Communicate and encourage the participation in CSR activities by all team members;
  • Provide education to talent on key areas of corporate concern including Planet 21, WATCH and Hotels Ethics Charter;
  • Provide opportunities for talent to share their ideas and to contribute to the community;

    • Satisfaction and Engagement

  • Monitor productivity, sick leave and turnover as indicators of disengagement;
  • Provide feedback to relevant leaders following discussions in training sessions which indicate dissatisfaction or engagement issues.

    • Main Complexity/Critical issues in the Job

  • The ability to manage information available internally and externally (eg issues raised in a training session) in a sensitive and confidential manner and sharing information in a selective and professional manner.
  • The ability to engage a diversified workforce, helping talent to embrace diversity.
  • Delivering modern and attractive learning and development solutions in a cost effective manner.
    • Additional Information

    I

  • KPMG

    Manager Learning

    il y a 1 semaine

    KPMG Paris, France

    En quête de nouveaux challenges, vous souhaitez rejoindre une société à mission en plein essor ? · Comme nos collaborateurs, faites le choix d'un environnement stimulant, où la contribution de chacun et chacune est encouragée pour grandir ensemble. Faites le choix d'aider les exp ...

  • KPARK

    Learning Content Manager

    il y a 2 semaines

    KPARK Boulogne-Billancourt, France

    CDITemps pleinEntre 35K€ et 45K€ brut/anDe 2 à 5 ans d'expérienceMaster, DESS, DEA, Bac+5Learning Content Manager · **Votre objectif : accompagner les clients dans leurs besoins de création et production de contenu **: · **Mission**: · Vos principales missions: · Ø Sourcer les co ...

  • H-CAP

    Learning Project Manager

    il y a 2 semaines

    H-CAP Boulogne-Billancourt, France

    **Consultant / Learning Project Manager** · **Expérience RH/Formation - CDI temps plein (H/F) - Hybride** · **Grands programmes de développement des compétences** · **H-CAP, société de services à très forte croissance** · **Description de l'entreprise**: · Nous développons le Cap ...

  • KparK

    Learning Content Manager

    il y a 2 semaines

    KparK Boulogne-Billancourt, France

    **Vos principales missions**: · Ø Sourcer les contenus pédagogiques (structurer et rédiger les informations récoltées) à partir des analyses des besoins du client · Ø Rédaction de scripts et textes à partir des inputs du client · Ø Créer, produire des contenus variés liés au doma ...

  • Imaweb France

    Manager Digital Learning

    il y a 1 semaine

    Imaweb France Paris, France

    IMAWEB, groupe leader européen de l'édition de logiciel pour la Distribution Automobile. Nous apportons toutes les innovations du digital à nos clients afin de leur permettre de piloter avec efficacité leurs activités. · Issue de la fusion de 3 éditeurs de logiciels européens (Im ...

  • ESCP Business School

    Learning Community Manager

    il y a 3 semaines

    ESCP Business School Paris, France

    Fondée en 1819, ESCP est une école de management qui enseigne à ses étudiants un leadership responsable, basé sur le multiculturalisme européen et ouvert sur le monde, à partir de ses campus intégrés de Berlin, Londres, Madrid, Paris, Turin et Varsovie. Nos étudiants sont formés ...

  • Seyos

    Manager E-learning

    il y a 2 semaines

    Seyos Paris e, France

    **Description de l'entreprise**: · **Description du poste**: · Composé de +900 collaborateurs, notre client est un éditeur et intégrateur de solutions ERP à destination des professionnels de l'automobile. Leader et présent à l'internationale, notre client propose des solutions in ...

  • La Solive

    Learning Product Manager

    il y a 2 semaines

    La Solive Paris, France

    **Responsabilités du poste**: · Tu seras directement rattaché à Carole, directrice des programmes pédagogiques à La Solive. Au sein de cette équipe, tu auras l'opportunité de travailler aussi bien sur des projets d'amélioration des parcours existants, que sur le lancement de nouv ...

  • CEGAPE

    Digital Learning Manager

    il y a 2 semaines

    CEGAPE Levallois-Perret, France

    Descriptif du poste · Tu veux relever le challenge de la digitalisation de la formation ? · Tu souhaites participer à la transformation de la fonction publique ? · Nous avons hâte de te rencontrer · Dans le cadre de la création de ce poste, tu as un profil dynamique et autonome. ...

  • Fitness Park

    Learning Community Manager

    il y a 1 semaine

    Fitness Park Puteaux, France

    **La Team Formation recrute un Learning Community Manager en alternance H/F ** · Rattaché(e) au Formateur et au Responsable de Service, tes missions principales seront les suivantes: · - Animer la communauté apprenante, la mettre en mouvement et l'enrichir avec des contenus pour ...

  • France Télévisions

    Digital Learning Manager

    il y a 2 jours

    France Télévisions Paris, France

    Le poste · Digital Learning Manager · **Identifiant**:2420**Nature du contrat**:CDI**Lieu de travail**:ParisInformations complémentaires · **Direction**:Ressources humaines et organisation**Filière métier**:DEVELOPPEMENT TECHNOLOGIESDigital Learning Manager · **MISSIONS** · Rejoi ...

  • ManpowerGroup Talent Solutions

    Digital Learning Manager

    il y a 2 semaines

    ManpowerGroup Talent Solutions Courbevoie, France

    ManpowerGroup Talent Solutions, division Consulting et Solutions RH de ManpowerGroup et leader de son marché, propose des expertises concrètes en matière de gestion des Talents grâce à une approche conseil renforcée et un accompagnement responsable des transformations des équipes ...

  • GROUPE CIMES

    Learning & Development Manager

    il y a 2 semaines

    GROUPE CIMES Courbevoie, France

    Rejoindre CIMES, c'est intégrer le leader de l'externalisation de la gestion de la formation et de l'alternance, en pleine croissance. · **Société du Groupe CEGOS, leader européen du Learning & Development, **CIMES accompagne ses clients grands comptes depuis bientôt 30 ans, inno ...

  • GROUPE CIMES

    Learning & Development Manager

    il y a 2 semaines

    GROUPE CIMES Courbevoie, France

    Rejoindre CIMES, c'est intégrer le leader de l'externalisation de la gestion de la formation et de l'alternance, en pleine croissance. · **Société du Groupe CEGOS, leader européen du Learning & Development, **CIMES accompagne ses clients grands comptes depuis bientôt 30 ans, inno ...

  • CEGAPE

    Digital Learning Manager

    il y a 2 jours

    CEGAPE Levallois-Perret, France

    Au service de ceux qui servent l'intérêt général, Cegape est une PME dynamique de 90 talents pour plus de 10 m€ de chiffre d'affaires, contribuant depuis 26 ans à la transformation et à la modernisation de la GRH dans la Fonction Publique en: · Digitalisant la gestion RH par des ...

  • Louis Vuitton Malletier

    Senior Retail Learning Manager

    il y a 3 semaines

    Louis Vuitton Malletier Paris, France

    Company: Louis Vuitton Malletier · - Country / Region : France · - City : Paris · - Business group: Mode & Maroquinerie · - Contract type: CDI · - Function: Retail/Magasin · - Experience required: Minimum 10 ans · - Reference No.: LVM20992 · - Date of publication: · POSITION · * ...

  • CEGAPE

    Digital Learning Manager

    il y a 1 jour

    CEGAPE Levallois-Perret, France

    Au service de ceux qui servent l'intérêt général, Cegape est une PME dynamique de 90 talents pour plus de 10 m€ de chiffre d'affaires, contribuant depuis 26 ans à la transformation et à la modernisation de la GRH dans la Fonction Publique en: · Digitalisant la gestion RH par des ...

  • Louis Vuitton Malletier

    Senior Retail Learning Manager

    il y a 3 semaines

    Louis Vuitton Malletier Paris, France

    **Position**: · **La Maison** · Depuis 1854, les femmes et les hommes de Louis Vuitton partagent le même esprit d'excellence et réinventent chaque jour leur métier. · Louis Vuitton respecte et promeut l'égalité des chances. Nous célébrons et accueillons toutes les singularités et ...

  • Louis Vuitton

    Senior Retail Learning Manager

    il y a 2 semaines

    Louis Vuitton Paris, France

    POSTE · **La Maison** · Depuis 1854, les femmes et les hommes de Louis Vuitton partagent le même esprit d'excellence et réinventent chaque jour leur métier. · Louis Vuitton respecte et promeut l'égalité des chances. Nous célébrons et accueillons toutes les singularités et nous en ...

  • FIRST FINANCE SAS

    Digital Learning Program Manager

    il y a 2 semaines

    FIRST FINANCE SAS Paris e, France

    FIRST FINANCE, leader de la formation et de la certification en Finance et en Digital Learning, forme plus de personnes par an en France et à l'international. · Basé à Paris, FIRST FINANCE s'appuie sur son expertise reconnue pour accompagner ses 700 clients (corporates, établisse ...