Internship: Customer Success Manager - Paris, France - Shippeo

Shippeo

Entreprise vérifiée

Paris, France

il y a 6 jours

Posté par:

Sophie Dupont

beBee Recruiter

StageSHIP

Description

Company Description

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Starting from: January:

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Duration:6 months

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Salary:between
1000 and 1400€, related to background
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Languages: French and English
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Location: Paris office. Working partially remotely is possible (to be discussed with the manager)
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A permanent position may be offered after the internship (depending on performance)
Are you an
ambitious person? Are you willing to push yourself beyond your limits? Do you have an
international profile?

If so,
Shippeo is ex
actly what you are looking for**Founded in 2014, Shippeo is a global leader in real-time multimodal transportation visibility, helping major shippers and logistics service providers operate more collaborative, automated, sustainable, profitable, and customer-centric supply chains.

Hundreds of customers, including global brands such as Coca-Cola HBC, Carrefour, Renault Group, Schneider Electric, Total, Faurecia, Saint-Gobain and Eckes Granini, trust Shippeo to track more than 28 million shipments per year across 92 countries.

Having already raised €110 million in funding, Shippeo grows on average by 80% year on year. Our team of Shippians comprises 28 different nationalities, speaking a total of 24 languages.

Job Description:

As a Customer Success Manager intern (South Europe) and under the responsibility of Aurore Pesson, our Customer Success Manager, you will:

Play a key role
in assuring the quality of the solution for your portfolio of clients by supporting them in the implementation of Shippeo.

You will also be in charge of specifying customer's needs related to the platform and attending to Steering Committees to share deployment progress (on and off-premises)

Have the opportunity to interact and get to know better other departments (regular communication with Shippeo's product team is necessary)

Develop your organization and coordination skills by:

Researching and reporting activities
Structuring, managing, and following up on the actions taken towards clients and Shippeo's internal teams.
Regularly coordinating with other teams in order to ensure the good progress of developments.

Qualifications:

**_
You are our next Shippian if_**- You are doing in your
final year of Bachelor or Master Degree, preferably studying Business Economics, Supply Chain, Logistics Management or a comparable program

You are fluent in
French (mandatory) and English (a third European language is a +)
You are autonomous in your work and you can multitask
You have good analytical skills and you can handle daily requests from clients
You have good interpersonal skillsYou are rigorous, structured and concise
You have good communication skills (written as well as spoken)
You are ambitious, a leader, and ready to take responsibilities in a startup _ready to revolutionize a whole sector_

Additional Information

Our values
We are looking for talents who share our values:

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Ambition:we don't give up any challenge for Shippeo to become a global leader

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Team-spirit:we foster teamwork with respect in a relaxed atmosphere
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Commitment:we are demanding in order to achieve exceptional customer satisfaction
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Simplicity:we
stay simple in our behavior and their product

If you identify with our values and enjoy working in a fast-paced and international environment, Shippeo is just the place for you

Would you like to discover more? Find us here