- Consistently offer professional, friendly and engaging service. The Housekeeping Coordinator will work closely with other housekeeping staff to ensure that the hotel provides exceptional service to all guest.
- Manages all Room Attendant and House Attendant assignments on a daily basis.
- Organizes, prioritizes and routes housekeeping staff in order to have our product guest ready by our established check-in time.
- Answers all department phone calls following Forbes, Leading Quality Assurance (LQA), and Fairmont Hotels & Resorts telephone etiquette. .
- Works closely with the room inspectors to update the hotel PMS system with the correct room status.
- Ensures constant follow up with the Front Desk to provide updates on room statuses and ensures all special request are completed.
- Communicates with heartist via radio to facilitate changes and modifications in work assignments and to fulfill guest needs.
- Ensures all daily reports are completed and ensures accuracy of the reports.
- Ensures all relevant information is passed on to either Housekeeping Department Leadership, or the appropriate individuals.
- Coordinates guest laundry delivery daily as needed.
- Ensuring the housekeeping office is clean and organized daily. Reports any supplies that are low to Housekeeping Department Leadership. Qualifications
- A proven ability to manage multiple projects and deadlines; works well under pressure
- Previous housekeeping experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
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Housekeeping Coordinator
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Housekeeping Coordinator - Issy-les-Moulineaux, France - Accor
Description
Company Description
Job Description
Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:
