Account Manager Intern - Paris, France - Implicity

Description

\*6 months Internship - Starting February - Paris - up to 60% remote ("Heart Failure" business unit)

We are Implicity

Implicity is a digital MedTech, that brings outstanding innovations to cardiologists,

thanks to Big Data and Artificial Intelligence.

Thanks to our leading cardiac remote monitoring platform, it's way easier to manage data and predict patient issues, so that cardiologists can bring the best care at the best time.

To put it simply, when you join Implicity, you'll contribute to save lives with us

Dr Arnaud Rosier (cardiologist and AI researcher) & David Perlmutter (engineer and entrepreneur), co-founded Implicity in 2016

6 years later, a French Start-up / Scale-up is a real game changer in the healthcare market, literally shaping the future of cardiology

150+ hospitals / medical centers are already using our solutions, covering patients.

At Implicity, you will find the greatest experts in data science, engineering, clinical, regulatory, IT, sales, customers success, etc. working together.

This amazing team already managed to make Implicity a clear European leader, and we will very soon do the same in the US market.

In a nutshell, thanks to Implicity:
Patients get a far better care

Doctors' life is far easier, they can have a far better focus on prevention/treatment, and not admin/data burden

Healthcare payers (Social Security in France) eventually pays a far lower price (preventing/monitoring instead of treating/hospitalizing)

Tasks

We need you

Our software is the only SaaS platform aggregating and processing Data from cardiac implantable electronic devices (CIED) and connected weight scales.

Having all data in one platform is extremely convenient and useful to manage patient clinical situation.

Our Implicity Heart Failure remote monitoring solution is expanding a lot, more and more patients and Medical Teams benefit from it every day.

You'll then join the "Heart Failure" account managers team (1 lead + 3 AM), whose mission is to manage the entire sales & customer cycle, from opportunity identification, through closing & upsell, to Customer Satisfaction management.

Your main focus is basically to support your 4 colleagues on their daily actions, on logistics, on data sorting/analysis, CRM updates, etc.

• You help the team in its logistic (sending weigh scales, administrative paperwork, clients stock followup, various admin followup, etc.)
• We definitely count on you to closely manage billing
• You support AM on Medical Center "level 1 daily issues"
• You are the point of contact with our partner Withings for handling and resolving daily issues related to connected weigh scales
• You manage the clients reporting and sort the department documentation
• You follow & consolidate department KPIs, with NPS on top of the list

secret

Between usOur solution is very appreciated.

It is always very rewarding to see the penetration rate to increase month after month


Requirements:

You are

Your Background

• You are a student of either an Engineering School or Business School / University.
• You target the Med-Tech / Health industry as your future career focus
• Your English is GOOD and you are fluent in French
• You know how to work with different tools like: Excel, Slack, Notion, CRM tools such as Airtable, etc.

Your Soft Skills

• Lowego & Highenergy, you are very resilient
• Emphaty you'll be working towards one goal modern healthcare solutions for better patients care
• Strong prioritization, organizational & time management skills
• Natural ability to multitask and flexibility
• You want to be autonomous
• Sense of negotiation and ability to handle challenging clients / issues
• True work ethic & daily act with integrity, honesty and fairness

Benefits:

More cool stuff to know about Implicity

Remuneration & Benefits

• For this internship, you'll get 1 000€ / month
• Luncheon voucher: 9€ (50% employer)
• Transport: 50% of your pass OR sustainable mobility pass (37,5€ / month)
• 1 paid day off per month (= 6 paid days off for this internship)

Why us ?

• Activity: we are a "purpose company" that really drives everyone's daily motivation and commitment
• Growth stage: we are 100 = > our boom is to come
• International: we operate at a global level, and our working language is English
• Values: we do have values, and these are not just for posters

Integrity:
we act with honesty and fairness


Ambition:
we strive for excellence in a healthcare demanding environment


Cooperation:
we care, we support, we seek collective success

• Employee care:

Our beautiful office is "rue du Louvre" (between Chatelet & Bourse)

Regular team events, especially every Thursday evenings

Our happiness manager, is taking the greatest care of all of us

• Remote: up to 3 days / week
• Worklife balance: we are definitely respectful

Let's Meet

• Recruitment process:

1° 15-20min