Student Accounting Services Assistant - Paris e, France - The American University of Paris

The American University of Paris

Entreprise vérifiée

Paris e, France

il y a 3 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Position Overview:

The Student Accounting Assistant will provide information, support, and regular communication to students regarding tuition, fees, payments, and billing.

The position will be responsible for responding to telephone inquiries, assisting with student walk-ins, managing the SAS shared mailbox, serving as a backup for SAS team members, and coordinating with other departments on matters related to student billing, collection, and refunds.

The Student Accounting Specialist will also be responsible for updating the Student Information System when needed.

Duties:

Provide daily support to students and FRPs (Financial Responsibility Parties) on matters related to payments and refunds
Record and process daily incoming payments in the system, then issue confirmation notifications to the students
Ensure an efficient response to phone inquiries and inperson visits
Handle the SAS shared mailbox and improve KPIs (Key Performance Indicators)
Serve as a backup for SAS team members
Ensure accurate and timely processing of student refunds in accordance with established policies
Coordinate with other stakeholders on matters related to student billing, collection, and security deposit refunds
Handle adjustments as needed
Implement a systematic followup process to resolve outstanding payment issues.
Update the Student Information System and student records as appropriate
Ensure tax forms are prepared accurately and in compliance with regulations
Assist in certifying students who benefit from the Department of Veterans Affairs
Responsible for overseeing both academic and financial processes, which entails managing tasks such as registration, withdrawals, leave of absence, Internships, and student academic concerns
Assist in reviewing SAS policies and updating the BPRs (Business Process Records) when necessary
Run regular reports from the Student Information System and adjust as necessary
Work with departments including the Registrar's Office, Admissions, Financial Aid, Outreach, Health, Housing, Internship Office, and Library to update records
Review and correct cost type, update holds, coop billing, and User Defined notes
Enter bank transfers, checks, credit card, cash payments, and other transactions into the system
Assist in IRIS project testing, and writing test cases
Make sure that the student records are up to date on all systems and process reconciliation when necessary
Prepare reports, dashboards as required
Be adaptable and willing to take on additional responsibilities as needed by the manager.

Invoicing:

Send proforma invoices to incoming students
Provide manual invoices as requested
Ensure tuition and fees are correctly charged
Review all student loans to ensure the amounts are correct; liaise with Financial Aid; respond to student queries about grants and loans; liaise with parents about how loan refunds are distributed
Reconcile accounts as needed
Ensure loans and Financial Aid match course registrations

Qualifications:

Native or nearnative English speaker with a good command of French
Excellent organizational skills
Serviceoriented, excellent communication and interpersonal skills
Familiarity with the American educational system is desirable
Cultural sensitivity, experience studying/working in highly diverse environments
Ability to work well under stress
Ability to deal effectively with people and within a team
Outlook, Excel, and basic computer skills
Knowledge of Unit 4 system would be desirable

Salary:
From 2,000.00€ per month

Language: