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Villebon-sur-Yvette

    assistant administration des ventes - Villebon-sur-Yvette, France - Castolin Eutectic

    Castolin Eutectic
    Castolin Eutectic Villebon-sur-Yvette, France

    il y a 6 jours

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    À temps plein_fixed_term
    Description

    CASTOLIN EUTECTIC France est un des acteurs majeurs dans les métiers du soudage et plus particulièrement de la réparation / maintenance par soudage et autres procédés au travers de ses ateliers de réalisation. En tant que producteur, préconisateur et applicateur, nous mettons à la disposition de nos clients industriels nos gammes de produits, nos prestations de services et le talent de nos collaborateurs.

    Dans le cadre d'un CDD jusqu'au 31 décembre 2024, nous recherchons un Assistant Administration des Ventes (F/H).

    Rattaché(e) à l'administration des ventes export, votre principale mission sera d'assurer toutes les tâches liées à la gestion administrative des commandes clients comme suit:

  • Assurer l'accueil téléphonique des clients concernant le traitement d'une commande
  • Enregistrer les commandes clients dans le respect des procédures et consignes générales de travail
  • Assurer le suivi administratif des commandes clients de son périmètre depuis leur saisie jusqu'au paiement dans le respect des procédures et consignes générales de travail
  • Être le garant du respect des conditions générales de vente
  • Suppléer et former les Assistants Administration des Ventes moins expérimentés
  • Traiter les demandes ou requêtes des clients par téléphone et courriel
  • Informer les clients sur des demandes ou requêtes diverses (documentation, FDS...)
  • Suivre l'état d'avancement des opérations de son périmètre (Force de Vente, Production, Approvisionnement, SAV et Comptabilité)
  • Déclencher les documents de livraison en suivant les mouvements de stock en lien avec les équipes logistiques de son périmètre
  • Etablir les documents administratifs de paiement incluant le cas échéant pour l'Export (les crédits documentaires, de transport et de douane, dans le respect de la règlementation en vigueur)
  • Assurer l'interface clients/Force de Vente
  • Créer et ou mettre à jour les informations clients afin de garantir le suivi des activités
  • Assister aux réunions de service et ou groupe de travail
  • Fournir les éléments de dossiers clients/commandes sollicités par le service recouvrement pour résolution des litiges
  • Informer sa hiérarchie de toute action préventive pouvant être entreprise dans le cadre de son activité
  • Classer et archiver
  • De formation Bac+2 ou expérience professionnelle équivalente, vous êtes curieux et volontaire et vous avez une capacité d'adaptation, de travail en équipe, et un relationnel adapté.

    Vous disposez d'aptitudes commerciales, bureautiques (maîtrise du pack office, d'un CRM et d'un ERP) et maîtrisez l'anglais.

    Vous êtes sensible à la culture HSE et souhaitez travailler dans une entreprise ayant mis en place une politique santé – sécurité – environnement.


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