Meetings & Events Coordinator (H/F) - Bordeaux, France - Renaissance

Renaissance

Entreprise vérifiée

Bordeaux, France

il y a 1 semaine

Posté par:

Sophie Dupont

beBee Recruiter

Description

Who we are ?**One year ago, Marriott arrived in Bordeaux, with two amazing hotels Hively Hospitaly has opened two franchised properties under the Renaissance and Moxy brands, in the ever-growing trendy district of "Bassins à Flot".

Do you want to live a unique and enriching experience at Marriott, the largest hotel group in the world ? Join us and let's write all together the best pages of this new adventure, where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to let you shine

Why do we need you ?

Under the direction of the DOSM and the supervision of the Meetings & Events Executive, we will need you to convert group requests and offer a professional and personalized service to guarantee the satisfaction of our customers during their events, from start to finish.

Daily, you will:

Be responsible for customer loyalty by ensuring their satisfaction during all stages of the stay from reservation to billing
Organize and conduct hotel tours to build customers confidence about their upcoming events
Oversee the organization of the event from arrival to departure, providing consistent and outstanding customer service
Actively participate in all internal meetings to ensure the smooth running of events
Ensure the successful operations of catering functions with a handson approach
Understand the overall market competitors' strengths and weaknesses, economic trends, supply and demand etc. and know how to stand out from the competition
Respond in a personalized and timely manner to new groups requests

You're the ideal person if you have/are:

3-year degree from an accredited university in Business Administration or Hotel Management
Previous experience at a Marriott hotel in a group/event department is a plus
Strong Knowledge and understanding of sales tools and systems (Opera ) required
Fluent in French and English
Excellent interpersonal and communication skills, both written and verbal
Excellent time management: ability to organize work and manage priorities
Strong Team spirit

Nous vous proposons:

Un 13ème mois dès 3 mois d'ancienneté et payable mensuellement sur demande
Un Plan d'Epargne Entreprise avec abondement
Des avantages nourriture (150€/mois) et chaque heure supplémentaire travaillée est comptabilisée en donnant droit à des repos en plus
Des tarifs préférentiels dans notre réseau d'établissements
Mutuelle et Prévoyance offrant des garanties et une couverture maximales
Adhésion à une plateforme web avec réductions sur des produits du quotidien (cinéma, parcs d'attraction, courses alimentaires, salles de sport
Nuit découverte une fois votre période d'essai validée : dîner + nuit pour deux personnes