- Support utilisateurs par téléphone, mails, ou via l'outil de ticketing
- Résolution d'incidents par téléphone ou prise en main à distance
- Traitement des tickets d'incidents, escalader si besoin au niveau supérieur
- Suivi jusqu'à la clôture de l'incident
- Support VIP
- Mises à jour de la base de connaissances, des procédures
- Amélioration continue
- Bac en informatique
- Bonne expression orale et écrite. Anglais lu et écrit
- Sens du service
- Esprit d'équipe
- Rigueur, dynamisme, force de proposition
- Excellent relationnel
- Google Suite
- PMAD
- Service Now
- Qlik
- Hardware (laptops, mobiles, périphériques, imprimantes, serveurs...)
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Multilingual Service Desk Agent
il y a 1 jour
Webynatics Technologies Limited Nantes, France**Job Title: Multilingual Service Desk Agent (French, German, English)** · **Location**: Nantes, France · **Language Proficiency**: Fluency in French, German, and English · **Contract Duration**: 12 months (Immediate Start) with possible extension · We are seeking highly motivate ...
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Methods Technician
il y a 1 semaine
Wärtsilä Nantes, France**Methods Technician**: · Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation servi ...
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Account Manager Meat, Poultry, Seafood
il y a 19 heures
Intralox Nantes, FranceAre you a talented, self-managed sales professional looking for an opportunity to boost your international experience and develop your potential? · In this exciting role, you would be working from a home office base in France (North-West preferred) and managing Intralox's Meat, P ...
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Tester Telecom
il y a 2 jours
MPH Global Services Nantes, FranceCategory: Engineering · Industry: Telecommunication · City/Country: nantes, France · Location: France · **Roles and duties**: · Perform SLTE and PFE testing and validation after installation · - Verification and testing of internal and external fibers up to 1st Repeater (OTDR) an ...
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Key Account Manager Eviosys/crown
il y a 1 semaine
Sherwin-Williams Nantes, France**Job Number**: Z · **DRESDEN, Germany** · *** · **|** · *** · **NANTES, France** · *** · **|** · *** · **BUBIKON, Switzerland** · *** · **|** · *** · **MANNHEIM, Germany** · *** · **|** · *** · **TOURNUS, France** · *** · **|** · *** · **FRA Nantes Plant, France** · *** · **Prim ...
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Tester Telecom
il y a 2 jours
MPH Global Services Nantes, FranceCategory: IT/Networking/Hardware · Industry: Telecommunication · City/Country: Nantes, France · Location: France · **Job requirement** · We are looking for marine testers who will have to work at sea on the cabliers (ship) · **Roles and duties**: · - Perform SLTE and PFE testing ...
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Area Sales Manager
il y a 1 jour
VILMORIN-MIKADO Nantes, France**Type de contrat**: · CDI · **Temps de travail**: · Temps complet · **Famille de métier**: · VENTES ET MARKETING - MARKETING · **Finalité du poste**: · Within the Europe Division, the Export zone is strategic and makes a major contribution to business and to short and medium-ter ...
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Cifre - Thesis On Optimizing Industrial Processes
il y a 3 jours
Reeverse Nantes, France**CIFRE - THESIS ON OPTIMIZING INDUSTRIAL PROCESSES TO REDUCE MATERIAL CONSUMPTION**: · - Réf · - **ABG-115202** · - Sujet de Thèse- 13/06/2023- Cifre- Reeverse- Lieu de travail- Nantes - Pays de la Loire - France- Intitulé du sujet- CIFRE - THESIS ON OPTIMIZING INDUSTRIAL PROCES ...
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Senior Purchaser Offshore Wind
il y a 4 jours
KALE Recruitment Nantes, FranceOur client is an international investor focused on offshore wind projects. For its team in France we are now looking for a Senior Purchaser to support major project in France during its construction phase with the possibility to work later for other local and international projec ...
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Senior Territory Account Manager
il y a 1 semaine
Nutanix Nantes, France**Territory Account Manager Commercial** · **Nantes - France** · **_Hungry, Honest, Humble, with Heart · - ** · **The Opportunity** · This role is hybrid · Nutanix is looking for a Territory Account Manager based in Nantes to drive our technology sales and super-serve our custome ...
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Bilingual French Sales Development Representative
il y a 1 semaine
Purple Sales Solutions Inc. Nantes, France**About Purple Sales Solutions** · At Purple Sales Solutions, we help Technology Companies grow faster in the territory of their choice, in the United States, Canada or Europe. We provide B2B Lead Generation and Sales services such as appointment setting and sales outsourcing. We ...
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HRbp Food
il y a 1 semaine
MCC Nantes, France**Build your Career with an Industry Leader** · Multi-Color Corporation is now the world's largest prime label and packaging supplier. Join the new MCC and you will have the opportunity to become part of an organization that has been committed to excellence and industry leadershi ...
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Ship Modelling Engineer
il y a 1 semaine
Bureau Veritas Nantes, France**Discover a project that truly matches your skills** · As part of the strong development of BV Solutions M&O, we are looking for a Ship Modelling Engineer and Data Analyst to strengthen our team in **Nantes (44).** · BV Solutions M&O France is a technical advisory assistance com ...
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Agricultural Field Surveyor
il y a 5 jours
Agreena Nantes, FranceAbout Agreena · Agreena is an exciting, dynamic and purpose-oriented organisation united in a mission to drive impact for farmers and the climate. While we're rooted in agriculture, finance and technology, our team of experts range from soil carbon scientists and software develop ...
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Learning & Development Lead - Sales Forces (H/F) Cdi
il y a 1 semaine
MSD Nantes, France**Job Description**: · Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to ma ...
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Operative Purchaser
il y a 1 semaine
Wärtsilä Nantes, France**OPERATIVE PURCHASER**: · Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation serv ...
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Regulatory Affairs Advisor Emeai
il y a 4 jours
Sherwin-Williams Nantes, France**Job Number**: 230007NH · **NANTES, France** · *** · **|** · *** · **FRA Nantes Plant, France** · *** · **Primary Location**:NANTES, FR_Locations · **Travel**:Yes, 10 % of the Time · **Schedule**:Full-time · **Posted**:5/15/2023 · **Description**: · **CORE RESPONSIBILITIES AND T ...
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Technical Support Specialist Aw
il y a 3 jours
Applied Software Technology Nantes, FranceFrance · - Saint Herblain · - Technical · - Regular Full-Time · - 1494 · **Job Description**: · **About Graitec Group** · Graitec is a leading global Building Information Modeling (BIM) provider founded in 1986. Our mission is to help architects, engineers, construction, and manu ...
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Digital Transformation Supervisor
il y a 19 heures
Airbus Atlantic Nantes, FranceEntreprise : Airbus Atlantic · - Localisation : Nantes - France - Pays de la Loire · - Fonction : Digital Transformation Supervisor (Supply Chain) M/F · - Type de contrat : Contrat à durée indéterminée (CDI) · - Date de publication : · **Description du poste**: · **Description d ...
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Digital Transformation Supervisor
il y a 3 jours
Airbus Atlantic Nantes, FranceEntreprise : Airbus Atlantic · - Localisation : Nantes - France - Pays de la Loire · - Fonction : Digital Transformation Supervisor (Supply Chain) M/F · - Type de contrat : Contrat à durée indéterminée (CDI) · - Date de publication : · **Description du poste**: · **Description d ...
Technicien Support – Nantes, France - Astek
Description
Votre mission
Il s'agit de rejoindre un équipe de 15-20 techniciens support pour prendre en charge l'assistance utilisateurs sur l'environnement poste de travail, matériel, système et réseau, applicatif. Postes basés à Nantes, à proximité de l'école polytechnique universitaire de Nantes.
Profil
Périmètre technique
Tekneum by Astek
Créée en janvier , Tekneum est la filiale du Groupe Astek spécialisée sur les métiers du technicien, aussi bien dans l'IT (support, Helpdesk, maintenance, systèmes et réseaux, administration) que dans les technologies industrielles (électronique, électricité, mécanique, etc.). Structure en forte croissance (plus de 50 collaborateurs fin ), et qui souhaite maintenant se développer en s'implantant sur plusieurs sites en France.