- Drive and lead stewardship across clients, acting as their PS leader and ensuring profitable YoY Growth
- Own the PS Account Plan and 360-degree relationship with your clients to deliver on measured sales and revenue growth, existing and new projects, and overall satisfaction
- Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full PS portfolio
- Foster deeper relationships with customer CXOs (beyond the CMO and CIO) through marketing campaigns, thought leadership activities, account references, and PR/media opportunities
- Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients
- Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercial goals
- Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders
- Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams
- Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends
- Cross-sell across our horizontals, services, solutions, and capabilities
- Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community
- Manage PS internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities
- Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education
- Recognised thought leader and industry expert in digital business transformation and Retail industry
- Experience managing large accounts of 5m+ revenue
- Proactive and consultative approach to business development and a track record of growing business through market-leading and enterprise wide innovations, and thought leadership
- Proven experience of growing and transforming accounts and establishing an expansive network of advocates across large scale corporate customers
- Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs
- A passion for people, leadership, equality, and society
- Strong global leadership capability to manage a team and lead change while inspiring and developing others
- Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence
- Perfect fluency in both French and English is required for the role
- Flexible and mobile, able to work in a hybrid WFH, office, and travel environment as the role necessitates
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Client Partner - Paris, France - Publicis Sapient
Description
Job Description
Publicis Sapient (PS), a global leader in Digital Business Transformation (DBT), is looking for a Senior Client Partner with a demonstrated track record of results to join our elite Growth Force team.
Aligned to the Retail industry, you will harness the depth and breadth of PS' portfolio, and the value-add of our extended capabilities through Publicis Groupe, to identify new opportunities, new buying centers, and innovative ways to help our clients evolve for a more digital-enabled future, positively impacting their business and their customers.
Your Impact :
Qualifications
Experience of overseeing digital business transformation, key account management and business development responsibilities within professional services for Retail industry clients