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Issy-les-Moulineaux

    Senior Housekeeping Supervisor - Issy-les-Moulineaux, France - Accor

    Accor
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    À temps plein
    Description

    Company Description

    Job Description

    Senior Housekeeping Supervisor

    You are at the heart of the hotel As a Senior Housekeeping Supervisor, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

    What's in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • What you will be doing:

  • Manage and supervise all tasks of his/her staff
  • Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
  • Supervise public areas
  • Ensure that guest supplies are replenished
  • Ensure guests' requests are promptly and courteously met
  • Report damage or malfunction in hotel rooms using P.M.S system
  • Maintain equipment in proper state of cleanliness and repair
  • Maintain a section floor report
  • Conduct daily briefings with staff at floor level
  • Conduct regular room checklists
  • Report unusual behavior/activities on floors to Assistant Housekeeping Manager
  • Record room status in allocated section accurately
  • Comply with hotel's health, safety and hygiene policies
  • Attend meetings and training sessions as required
  • Fully understand the difference in guest levels (VIP) and in room categories
  • Qualifications

    Your experience and skills include:

  • 1-2 years of experience in housekeeping.
  • Bachelor or Diploma certification in Hospitality.
  • Warm and caring personality; previous housekeeping experience is an asset
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Excellent organizational skills and time management
  • Additional Information

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


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