- At least 5 years' experience as technical business analyst (technical and functional background)
- Demonstrated skills in synthesizing ideas, communication, and organization.
- Team spirit, multicultural approach, good communication skills, analytical and conceptual thinking, customer focus
- Full proficiency in written and spoken English
- Be rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits.
- Work from anywhere: Flexible teleworking. You will also benefit from a home office set-up premium & monthly allowance.
- 6 weeks holiday, plus pension contribution and healthcare insurance.
- Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.
- Professional development in a truly international and multisite environment with a great mix of people.
- A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies.
- Enter a diverse and inclusive workplace.
- Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks and agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.
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Senior Product Definition Analyst - Nice, France - Amadeus
Description
Job Title
Senior Product Definition AnalystBusiness environment:
The Altea Engineering division, part of Travel Unit, is accountable for the optimal delivery of the technology and solutions required to achieve the Altea business objectives. The group encompasses under the same umbrella several domains and a large set of activities: Offer, Order and Traveler Touchpoints & Experience (former Digital for Airlines), Services, and Transversal R&D. Within Altea Engineering, Offer is responsible of IT solutions for airlines: we are building offers both adapted to the end-user (with the right price and flexibility) and that maximize airlines revenue.
The area is tech-savvy We build upon technology: Performance for example is key to make sure flight search transactions are fast, efficient, and cost effective; Data processing and machine learning are used across our solutions, to optimise our search, power our dynamic pricing and forecast airline's revenue management. We have a rich ecosystem of applications, OBE, data, OJF or cloud native Skube. On the business side, we work on a stimulating mix of critical Altea functionalities like airline search or inventory, and new solutions with a great commercial dynamic like, revenue management, dynamic pricing, or Altea NDC.
One key mission of the Altea Engineering group is to enable and support our customers in the retailing transformation and to deliver our airline retailing vision: the future of the PSS (formerly known as Next-Gen Altéa, NGA) Within Altea, Offer is really at the heart of this transformation: we are building the new Offer Management System with a platform-oriented approach, creating from scratch several new components with a state-of-the-art microservice/event driven approach
About the role:
Our team, Journey Server, is responsible for performing the itinerary building for air travel solutions for Airlines and Travel agencies in shopping flow and flight disruption flow.
Journey server (JS) application:
• has for main goal to build and check travel solutions
• is storing:
- Schedules data to be fast in building and checking travel solutions.
- Airlines, travel agencies and regulations settings.
Goal is to propose travel solutions to end-user that are in line with business.
Business can be industry mandates or airlines/travel agencies preferences.
Main examples of those settings are:
- Amadeus Air Preference (AAP) - travel agencies and Amadeus business preferences for travel solutions
- Carrier Preferred Display (CPD) - airlines business preferences for travel solutions
• is dealing with following concepts to build/check travel solutions
• Minimum Connecting Time (MCT)
• Maximum Ground Time (MGT)
• Maximum Elapsed Flying Time (MEFT)
• is taking special attention to response time, performance, CPU and memory consumption.
• is not aware of fares/prices. So finding route is done without fare/price information.
We're using machine learning to find the cheapest travel solutions possible (Fare Search Dynamic Architecture).
Common accountabilities:
- Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
- Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
- Works independently within plan dictated by manager, with some guidance on most complex situations.
Specific accountabilities:
Assess requirements
* Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
* Analyze business requirements submitted by Product Management.
* Consolidate and articulate business needs into new product concepts or upgrades
* Size specification and validation work.
* Support stakeholders in doing sufficient analysis to ensure requirements are ready to be worked on
Carry out functional design
* Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
* Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
Overview validation
* Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
* Ensure traceability of tests with specifications
* Ensure production integrity by investigating, validating and prioritizing reported incidents.
Manage relations with key stakeholders
* Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
* Interface with the customer during requirements understanding, functional specification, testing and implementation phases.
Contribute to product promotion
* Support the product features definition (scoping) and contribute to RFP/RFI for the product.
* Share content for product documentation, sales tools and collateral.
* Give presentations, demos and familiarization sessions to customers and customer-facing teams
* Participate to the preparation of key events, guaranteeing the success of product launch and follow up
Participate to team events
* Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solution assessments.
About the ideal candidate:
What we can offer you
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
