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Technical Support Engineer
il y a 1 semaine
Haivision Rennes, FranceHaivision is world leader providers of real-time video streaming and networking solutions. Founded in 2004, Haivision is headquartered in Montreal and Chicago, with offices, sales and support in the Americas, Europe and Asia. The company is the originator of the SRT low-latency v ...
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Technical Support Specialist
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bioMérieux sa Bruz, FranceA family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread ...
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Feasibility and Proposal Manager
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Biotrial Rennes, FranceForte de plus de 30 ans d'expertise, Biotrial, société de recherche sous contrat contribue à préserver et faire progresser la santé de millions d'individus en améliorant le traitement des maladies. En rejoignant notre société dans l'un de nos sites en Europe ou Amérique, vous int ...
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Technical Product Manager
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CAILabs Rennes, France**Qui sommes-nous ?** · Fondée en 2013, Cailabs est le spécialiste mondial de la mise en forme des lasers, grâce en particulier à une technologie unique et brevetée (MPLC), issue de laboratoires scientifiques. Elle conçoit, fabrique et développe des solutions photoniques innovant ...
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Applications Engineer
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Silicon Labs Careers Rennes, France- · Meet the Team · Amazon Sidewalk is a shared network that helps devices like Amazon Echo devices, Ring Security Cams, outdoor lights, motion sensors, and Tile trackers work better at home and beyond the front door. When enabled, Sidewalk can unlock unique benefits for your dev ...
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Data Engineer
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Resource Solutions - GSC Rennes, France**Role Title: Data Engineer** · **Role Type: Permanent** · **Location: Rennes (Hybrid)** · **Opportunity Overview**: We are currently supporting one of the leading global food chemicals organisations to recruit for a Data Engineer/Analyst. · **Key responsibilities** · - Program d ...
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Technical Co-founder
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Internship - Business Intelligence and
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Symrise Rennes, France StageSHIP**About us** · Part of the Symrise group, we combine expertise to provide innovative ingredient solutions and extended value propositions for the food and beverages, pet food and aquafeed industries. We make food and drinks healthier and more enjoyable, pet food more palatable, a ...
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Business Developer
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Apizee Rennes, FranceApizee is looking for a Business Developer. Join us · **Company overview**: · Apizee, a French video solution for customer relations, puts video at the heart of the customer experience. Using our secure tools, organizations can quickly resolve complex customer issues, while reduc ...
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Linux Support Engineer, Emea
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R&d Engineer
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Inria Rennes, FranceLe descriptif de l'offre ci-dessous est en Anglais_ · **Type de contrat **:CDD**Contrat renouvelable **:Oui**Niveau de diplôme exigé **:Thèse ou équivalent**Fonction **:Ingénieur scientifique contractuelA propos du centre ou de la direction fonctionnelle · Inria, the French natio ...
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Software Engineer
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Silicon Labs Careers Rennes, France- · Silicon Labs is looking for a junior software engineer to work on our chip embedded software solutions in Rennes, France. As part of our proprietary stack team, you will help create and extend our offering of LPWAN stacks for the IoT. We count among our customers some of the ...
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Sales Emea Vie
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SECURE-IC (35) Rennes, FranceWe are looking for a VIE contract in Munich. · As a Sales Manager based in Munich, your mission will be to grow Secure-IC revenue with a defined set of customers in the EMEA (Europe, Middle East, Africa) region. · You will be dealing with the major players in the Semiconductor ma ...
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Product Owner
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Ateme Rennes, FranceIf you have ever watched a television show or live event or enjoyed a movie in VOD on your phone or tablet, this experience was likely brought to you through an Ateme solution. · **We are Ateme (PARIS: ATEME). We are the video delivery leader **helping leading content providers, ...
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Ku SAP
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DevOps Developer for Medical Imaging Platform
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Inria Rennes, FranceLe descriptif de l'offre ci-dessous est en Anglais_ · **Type de contrat **:CDD**Niveau de diplôme exigé **:Bac + 5 ou équivalent**Fonction **:Ingénieur scientifique contractuel**Niveau d'expérience souhaité **:Jusqu'à 3 ansA propos du centre ou de la direction fonctionnelle · The ...
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Sales Engineer
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Instagrid Rennes, FranceJob Description · As Sales Engineer (f/m/d) - France (Bretagne) you complement our sales team with your broad experience. You are responsible for a defined customer portfolio consisting of national and international key accounts and support the success of our company in an intern ...
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Global SAP Label Expert
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Symrise Rennes, France**About Us** · Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food. · Its sales of € 4.6 ...
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Ebv Regional Sales Manager Rennes
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Avnet Rennes, FranceEBV Elektronik · EBV Elektronik, an Avnet company, is one of Europe's leading distributors for semiconductor products with almost 900 employees. For more than 50 years, we have been making our customers and manufacturers successful - every day. How do we do that? Through our empl ...
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Credit Manager
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Symrise Rennes, France**ABOUT SYMRISE** · Symrise develops, produces and markets fragrances, flavors and food ingredients. Our products provide exciting taste and smell experiences, enhance food characteristics and contribute to the health and well-being of consumers in over 150 countries worldwide. · ...
EUC L1 Technical support - Rennes, France - DeRisk Technologies
Description
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. The ideal candidate should have 1-2 years' experience in Windows Desktop support.
Position Responsibilities and Functions:
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft
Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers and computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral
equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation
hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices
and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and
teamwork. Performs other duties as assigned.
Requirements
Candidate Required Minimum Qualifications and Skills
i. bachelor's degree or equivalent in Computer Science or related field.
ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.
iii. Minimum of 18 months' years of IT experience.
iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware
installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
v. Mobile device management including IOS and Android devices, Enterprise encryption solutions,
Windows PC/laptop management via Active Directory.
vi. Proven analytical, troubleshooting, and problem-solving skills.
vii. Proven ability to multi-task, effectively determine priorities and meet SLA's.
viii. Excellent communication relationship-building and internal customer service skills.
ix. Adaptable and flexible in a fast-changing industry and work environment.
x. Willing to work off-hours and weekends when required for projects or emergency support.
xi. Intune
xii. Auto-Pilot
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