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    Site Reliability Engineer - Nice, France - Amadeus

    Amadeus
    Amadeus Nice, France

    il y a 5 jours

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    À temps plein
    Description

    Job Title

    Site Reliability Engineer - Travel agents products

    Site Reliability Engineer - Travel agents applications

    On this role, you will be working on projects as well as day to day operational activities aimed to ensure the reliability of the customer management (CM) application. This application is used daily by thousands of users and is a key priority for Amadeus to ensure the quality and continuity of our business

    You will be involved specifically on what we call the Front-office area, which is our product range dedicated to the travel agents and helps our customers to access a very smart, reliable and easy-to-use tool to book millions of travels every year.

    If you are looking at a fast-paced environment with international and multiple challenges, please continue reading

    You main goals and tasks will be :

  • To maintain Amadeus distribution services on the cloud by measuring and monitoring system health, availability, latency and all operability criteria
  • To coordinate incident response, post-incident investigation and practice follow-up/post mortems reports
  • To engage continuous improvement of the whole product and platform lifecycle through development design, deployment, operations and refinement
  • To adapt and improve the monitoring, alerting, log management, auto-recovery (Prometheus, Splunk, Grafana, ...) to meet our SLAs/OLAs
  • To coordinate, review and support major releases / technical changes with application owners and middleware organizations
  • To optimize on-call rotations and processes for all supported applications

    • Specific accountabilities:

    - you will manage application operations for Amadeus Core Services end to end.

  • you will manage the full application stack (OS, Data Bases and Data Stores, Application, Links, vNW and the corresponding support functions according to the agreed service levels (internal & external) Service Automation.
    - you will manage and execute change, release and test processes and drive automation of these processes
  • Problem & Incident Management: you will capitalize on functional and technical knowledge to lead the activity and perform at the highest level.
  • You will contribute to build a healthy and collaborative environment, leading by example.

    • Our ideal candidate

    Are you:

  • An experienced SRE engineer with at least 3 years of practice in this type of role?
  • Used to work in international environments and you speak fluent English?
  • Searching for a new challenge where your experience can be valued and you can act as a role model to more junior team members?
  • Happy to discover a new environment and willing to impact the future of travel?

    • Qualifications:

  • Experience with Unix/Linux and cloud systems
  • Experience in programming in Java, Groovy, Python and building tools
  • Experience in designing and troubleshooting large-scale distributed systems
  • Ability to debug, optimize and automate routine tasks
  • Systematic problem-solving approach

    • What we can offer you

  • Be rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits.
  • The position is located in Nice with possibility to work from home, and you will also benefit from a home office set-up premium & monthly allowance.
  • 6 weeks holiday, plus pension contribution and healthcare insurance.
  • Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.
  • Professional development in a truly international and multisite environment with a great mix of people.
  • A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies.
  • Enter a diverse and inclusive workplace.
  • Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks, agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.
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