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Issy-les-Moulineaux

    Front Office Supervisor - Issy-les-Moulineaux, France - Accor

    Accor
    Default job background
    À temps plein
    Description
    Company Description

    Job Description

    Front Office Supervisor
    Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

    What is in it for you:
    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world
    Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:
    Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
    Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
    Ensure employees are informed daily about priorities to personalize service
    Qualifications


    Your experience and skills include:
    Service focused personality is essential
    Previous experience in a similar leadership role is an asset
    Prior experience working with Opera or a related system
    Strong interpersonal and problem solving abilities and the ability to lead by example
    Additional Information


    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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