Internship in Aftersales Management - Bordeaux, France - Automotive Cells Company (ACC)

Description

At ACC , aftersales department is under construction. We are designing how we want to work in the next year. The department will be in charge of claims, warranty, spares parts management... and customer satisfaction.

In this context we are looking for an intern to support the aftersales department.

Tasks -among others- will be:

-Preparation of 2 or 3 tests campaign to check readiness of aftersales department

o Imagine scenarios including IT, supply chain and process

o Organize logistics test campaign

o Write lessons learned & action plan

Support of Customer Satisfaction & warranty manager

Support of Aftersales department director

Follow up with project partners on open topics

Come up with own ideas to do things better

Knowledge

• Student of engineering, trade or similar faculties, MBA possible

Key behaviors

• Open minded,
• Engaged,
• Willing to take responsibility,
• Full of ideas to do things better....

Some extra skills which make the difference

• Good communication skills,
• Good interaction with other people,
• Team player

Language skills

• French : fluent
• English : basic knowledge

Why join us?
Our Advantages and Perks: new premises, parking spaces reserved for carpoolers, possibility of recharging your electric car on reserved spaces in our parking lot.

Other perks and advantages include : Company restaurant, meal and also vegetables/fruits baskets delivery service. Janitorial services, telecommuting, complementary retirement plan (subject to a salary threshold), additionnal & seniority leaves, well-being workshops, osteopathy sessions.

You will also benefit from access to our Sports & Culture association, conferences, and also sports, holidays and culture subsidy.

Our process usually involves 3 interviews: 2 technical and one HR.

Join us and be a pioneer for a green transport revolution.
Automotive Cells Company (ACC) is one of Europe's newest and most exciting high-tech companies.Backed bySaft-Total, Stellantis-Opel and Mercedes-Benz,ACC is set topower the futureof the automotive industryby innovating in battery technology.

We aim to produce sustainable, affordable, high-capacity, longer-life batteries as acleaneralternative to current energy sources. We have created an R&Dcenterand new state-of-the art facilityin France (New Aquitaine), and we are building gigafactoriesinHautsde France, Germany and Italy.

We need a range ofskilled and agile peopleto bring our vision to life,especially in the areas ofindustrialization, mechanical design, testing/prototyping and any other function of a new-borncompany. If you're looking to take your career further than you imagined, if you're passionateabout creating cleaner transport, we'd like to hear from you.

Our core Values are : Pioneering Spirit, Fast & Agile, Excellence, Greener & Cleaner

We are also very proud of our 2023 CSR Report :

Accelerating sustainable mobility for all.