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    Alternance - Business Analyst E-Commerce - Conversion H/F - PARIS, France - Lacoste

    Lacoste
    Lacoste PARIS, France

    il y a 3 semaines

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    Description
    Vous rejoignez l'équipe IT
    e-Commerce Business Analysis. Cette dernière a pour objectif de concevoir une
    expérience utilisateur omnicanale innovante et de qualité à l'ensemble de ses
    clients internes (les autres directions chez Lacoste) ou externes (clients sur
    le site Internet ou en magasin).

    Le Business Analyst participe aux
    ateliers de conception et traduit en spécifications les besoins des équipes
    métiers : e-Merchandising, e-Marketing, la Marque, Paiement/Gestion de la
    fraude, Logistique ou encore Comptabilité.

    Il assure la transmission aux
    équipes techniques du besoin métier retravaillé, priorisé et challengé avec
    l'aide de son Product Owner ou Product Manager mais aussi avec les architectes
    et les Business Analysts de l'équipe.

    L'équipe Conversion que vous
    rejoignez est notamment en charge :
    - Du tunnel
    d'achat sur le site , de la page panier jusqu'à la page de
    confirmation
    - D'optimiser le
    processus de saisie et de vérification des données personnelles renseignées par
    le client
    - De la gestion et
    l'ajout de nouvelles méthodes de paiement, de la fraude
    - De s'assurer de
    l'intégrité des données de la commande avant de la transmettre au système
    d'orchestration des commandes
    - De proposer des
    solutions innovantes pour enlever au maximum les frictions liées à l'achat

    Dans ce cadre vous assistez
    l'équipe sur les missions suivantes :
    - Participation
    aux ateliers de prise de besoin et rédaction des spécifications techniques sur
    Confluence & des user stories sur l'outil Jira
    - Renforcement de
    l'équipe sur la rédaction de la documentation
    - Ecriture,
    réalisation des tests et validation des fonctionnalités, en partenariat avec le
    Quality Analyst et le Product Owner, il s'assure du bon fonctionnement des
    nouvelles fonctionnalités développées par l'équipe
    - Maintien et
    stabilisation de la plateforme e-Commerce, optimisation, suppression des
    éléments, utilisateurs, configurations obsolètes
    - Spécifier
    techniquement les besoins d'interfacage ou développements spécifiques (mapping,
    contrats d'interface)
    - Accompagner les
    équipes métier lors des phases de test projet, ainsi que sur le RUN.

    Ce poste est à pourvoir pour octobre 2024.


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