- Monitor the progress of the launch preparation: Oversee all logistical and technical aspects of launching new BlaBlaCar bus line by synchronizing with the different teams in the business unit in order to ensure that all preparatory steps are well completed before the line launch, run operational routines to follow up on progress of account manager's actions, share updated status and risks
- Onboard bus partners (account management): discuss with partners on the structure & specificities of the line to be operated and identify possible challenges, brief partners on BlaBlaCar processes, make sure that all tasks they need to perform prior to the launch are completed and all questions are addressed
- Analyze operational performance: support the team in the preparation of the department monthly meeting, bus partner meetings or ad hoc reports: monitor customer satisfaction, service quality indicators, compliance of buses and captains with our standards and present results
- You will need to travel around 2x a month to meet passengers, bus captains and bus carriers Your qualifications
- You are studying Business Administration, Engineering, Transport and Mobility or any other relevant field
- You are comfortable with figures & reporting - you are proficient with spreadsheets fundamentals (data formatting, basic formulas, charts) and can analyze data
- You have excellent communication and interpersonal skills.
- You are curious, empathetic and have a high capacity to work with transversal teams and external stakeholders (ops colleagues, procurement managers, tech team, bus operators)
- Full working proficiency in French & English.
- Working proficiency in Italian (B2 or above) is a plus.
- Fit with our BlaBlaPrinciples
- Thriving in a collaborative, fast-growing and innovative environment
- Ability to take ownership, aligned with business priorities
- Having an apprentice agreement from your school or university is mandatory. We won't be able to proceed with your application otherwise.What we have to offer
- Hybrid working mode
- Financial support for home office equipment
- 4 additional weeks on top of legal maternity leaves
- Minimum 25 days holiday per year
- Local meal plan policy (Swile card)
- 50% transportation paid (Forfait Mobilité Durable)
- Free unlimited carpooling & bus rides
- Personal growth via trainings, mentorship, and internal mobility programs
- Regular team building events
- Mental health support through
- 1 day off per year to test our productInterested in joining the ride?
- a 45-min video-call with one of our Talent Acquisition Managers, Giovana Sartori to get to know you, understand your career expectations.
- a 1h fully remote exercise to evaluate your technical skills followed by a 60-min call with our Bus Operation Management Analyst Arthur Bertrand and Lead BOM & Safety Vincent Ligot to present the exercise and deep dive into your background.
- a 30-min video-call with Louis Sachot, Head of Operations for a final validation.
Not sure yet? Check out our 100 reasons to join BlaBlaCar -
Operations Excellence Apprentice
il y a 3 semaines
BlaBlaCar Paris, France**About BlaBlaCar** · BlaBlaCar is the world's leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully r ...
-
Operations Excellence Apprentice
il y a 2 semaines
BlaBlaCar Paris, France ApprenticeshipAbout BlaBlaCar BlaBlaCar is the world's leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotel ...
-
Operations Excellence Apprentice
il y a 1 semaine
BlaBlaCar Paris, France ApprenticeshipAbout BlaBlaCar · BlaBlaCar is the world's leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remote ...
-
Saint Laurent Alternance Retail Coordination
il y a 2 semaines
Groupe Kering Paris, FranceSummary · A PROPOS DE SAINT LAURENT · Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne 'Rive Gauche', synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas cruc ...
-
Boucheron - Alternance International Visual
il y a 2 semaines
Groupe Kering Paris, FranceSummary · Créée par Frédéric Boucheron en 1858, la Maison Boucheron s'est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd'hui ...
-
Boucheron - Talent Development Apprentice
il y a 2 semaines
Groupe Kering Paris, FranceSummary · Créée par Frédéric Boucheron en 1858, la Maison Boucheron s'est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd'hui ...
-
Boucheron - Alternant(E) Assistant(E) Services
il y a 2 semaines
Groupe Kering Paris, FranceSummary · Créée par Frédéric Boucheron en 1858, la Maison Boucheron s'est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd'hui ...
-
Boucheron - Alternance International Merchandising
il y a 1 semaine
Groupe Kering Paris, FranceSummary · Créée par Frédéric Boucheron en 1858, la Maison Boucheron s'est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier Joaillier de la place Vendôme, Boucheron incarne encore aujourd'hui l'excellence en Joaillerie, Haute Joailler ...
-
Stage Stockiste
il y a 2 semaines
Balenciaga Paris, Francelocations · PARIStime type · Full time · posted on · Posted Today · job requisition id · R129166 · - Summary · - BALENCIAGA - Stage Stockiste (F/H) · - A propos de nous · - Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l'Espagne. En 1937, il établit sa marque ...
-
Alternant Stockiste
il y a 2 semaines
Balenciaga Paris, Francelocations · PARIStime type · Full time · posted on · Posted Today · job requisition id · R124669 · - Summary · - BALENCIAGA - Alternance Stockiste (F/H) · - A propos de nous · - Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l'Espagne. En 1937, il établit sa ma ...
-
Alternance Retail Performance
il y a 2 semaines
Balenciaga Paris, Francelocations · PARIStime type · Full time · posted on · Posted Today · job requisition id · R111252 · - Summary · - BALENCIAGA - Alternance Retail performance · - Septembre 2023 · - A propos de nous · - Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l'Espagne. En ...
-
Balenciaga - Alternant Stockiste - Janvier 2024
il y a 2 semaines
Groupe Kering Paris, FranceSummary · BALENCIAGA - Alternance Stockiste (F/H) · A propos de nous · Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l'Espagne. En 1937, il établit sa marque à Paris et y conçoit ses collections jusqu'en 1968. Cristóbal Balenciaga, en tant que Couturier, propo ...
-
Balenciaga - Alternance Retail Performance
il y a 2 semaines
Groupe Kering Paris, FranceSummary · BALENCIAGA - Alternance Retail performance · - Septembre 2023 · A propos de nous · Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l'Espagne. En 1937, il établit sa marque à Paris et y conçoit ses collections jusqu'en 1968. Cristóbal Balenciaga, en tan ...
-
Sales Apprentice
il y a 1 semaine
Verizon Paris, France***When you join Verizon** · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ab ...
-
Sales Apprentice
il y a 1 semaine
Verizon Paris, France***When you join Verizon** · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ab ...
-
Purchasing Apprentice
il y a 1 semaine
Faurecia Paris, France**Program Buyer Apprentice M/F** · **[Apprenticeship]**: · **Forvia: Technology leader in the automotive industry** · FORVIA comprises the complementary technology and industrial strengths of Faurecia and HELLA. With over 300 industrial sites and 77 R&D centers, 150,000 people, i ...
-
Boucheron - Alternance Assistant(E) Activation CRM
il y a 2 semaines
Groupe Kering Paris, FranceSummary · Créée par Frédéric Boucheron en 1858, la Maison Boucheron s'est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd'hui ...
-
Apprenti Distribution Planner
il y a 3 semaines
Balenciaga Paris, Francelocations · PARIStime type · Full time · posted on · Posted Today · job requisition id · R112850 · - Summary · - A propos de nous · - Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l'Espagne. En 1937, il établit sa marque à Paris et y conçoit ses collections ju ...
-
Sales Apprentice
il y a 2 semaines
Verizon Paris, France**When you join Verizon**: · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ab ...
-
Sales Apprentice
il y a 2 semaines
Verizon Paris, France**When you join Verizon**: · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ab ...
Operations Excellence Apprentice - Paris, France - BlaBlaCar
Description
About BlaBlaCar
BlaBlaCar is the world's leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotely.
Your Mission
We are looking for an Operations Excellence apprentice to join the Operations team (25 members), part of the Operated Buses department, at BlaBlaCar. Its mission is to deliver the best travel experience to bus passengers.
As Operations Excellence Apprentice, your role will be to prepare for the peak travel season, which is the best time of the year to get your hands "dirty" and learn a lot about operations management within a dynamic and benevolent team. You will be reporting to the Bus Operations Lead Marie Guyot and working with a team of 5.
Each Spring/Summer, BlaBlaCar extends and intensifies its bus network which involves a great deal of preparation. The Operations team is introduced after a partner has been found for the line and is then responsible to translate a business agreement on a given route into a fully operational line compliant with BlaBlaCar service quality standards.
You will support the team in ensuring that all lights are green for the line launch while also being in direct contact with a selection of bus partners who will operate new bus lines.
Your responsibilities
Professionnels du métier de Operations Excellence Apprentice à Paris
-
Rayan Bayach
Etudiant au Mines Saint Etienne
-
Sacco Dermoussissian
After sales body shop manager
-
Djam ABDOUL
Director of Operations
-
Antonio Rodrigues
welder and project manager
-
Hakim LOURGUIOUI
IT Program Manager
-
Keyvan Kargar
Drive sustainable growth of Forvia group in Japan