- Create and own annual training plans for the frontline people, who interacts with the customer group installers
- Drive development of training materials for our frontline colleagues on a wide range of topics including product knowledge, sales methodologies and soft skills.
- Deliver Train the Trainer to external trainers and managers
- Train managers in delivering effective coaching
- Manage training materials and sales tools translations with markets
- Support specific market sales excellence / training initiatives
- Review insights collected and communicate actionable recommendations to markets
- Ensure continuous improvement of training based on learner feedback
- a bachelor/master's degree or a similar education, in a business-oriented topic
- some years of experience in facilitating training in sales
- some years of sales experience and a deep interest/knowledge in training
- a proven track record in facilitating training covering consultative selling, solution selling and/or value-based selling
- a natural talent for presenting (F2F and virtually) and facilitating workshops with ease with an ability to communicate complex topics in a simple manner
- organizationally savvy with strong stakeholder management skills and the ability to influence on all levels
- a well-equipped toolbox in training and development processes incl. knowledge in adult learning principles
- experience in building e-learning in software such as Articulate and Vyond (but not a pre-requisite)
- willing to travel around 20-30 days per year
- speak and write English at a professional level
- other languages are an advantage
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Deployment & Training Manager H/F - Morangis, France - VELUX Group
Description
Your challenges
Joining our Global Commercial Enablement & Impact (GCEI) team, you will be part of a dedicated team enabling our frontline colleagues to succeed in their day-to-day activities with our customers and partners. GCEI is a key part of the Global Commercial Excellence team, where our focus is to support our regions and markets and ensure we drive development of our frontline colleagues to meet the changing demands from customers and market environment.In this role, you will be responsible for aligning the training needs for the interaction with a dedicated customer group and facilitating train-the-trainer sessions with the purpose of capability building, onboarding and upskilling colleagues and partners. You will have a focus on the customer group installers and work closely with market stakeholders - such as Market Directors, Sales Managers, Global Academy and Sales Excellence responsible people in the region. You will align training activities and drive the successful implementation of our training programs from creation to deployment. You will ensure that high impact training solutions are delivered, which are measured on their effectiveness impact based on a set of evaluation criteria.
We are looking for an individual who is experienced in creating and delivering impactful training, is used to working with a matrix organization and is passionate about empowering our great colleagues in the frontline.
More specifically, you will:
Your qualifications
To succeed in this position, the right candidate has solid experience in implementing plans in a complex organization structure and motivate people to work with a common agenda. You are a trainer by heart with a passion and interest in people and sales, or you are a sales person by heart with a passion and interest in train and upskill people.
With your effective communication skills and ability to involve, listen, understand, and level yourself with your audience, you successfully enable our sales reps to learn, understand and perform at their best. You are a positive team player who is structured, pragmatic and enjoys getting things done efficiently.
Furthermore, you have / are:
Your opportunities
You will work alongside experienced and passionate colleagues – in a setting where knowledge is shared, and responsibility is given to those who can and will. Our team is characterised by an informal tone, strong feedback culture and understanding for each other both as team players and as individuals. We work with a strong professional development focus and will provide you with the opportunities and inspiration to further develop your already well-developed training toolbox.
We are a strong value-based company where commitment, thoroughness and mutual respect are among the core values and teamwork and professionalism is essential to the way we work.