- Develop subject matter expertise on online abuse
- Investigate user safety incidents reports and apply internal policy guidelines and enforcement actions accordingly.
- Escalate/Handle high risks escalations and apply critical thinking based on level of risk
- Identify opportunities to improve our operational workflows and user policies
- Report technical bugs
- Monitor lives in real-time and take appropriate actions for user behavior that violates guidelines
- Help and assist with training improvement and learning development
- Communicate on new trends see on the app
- Suggest ideas and projects to improve Yubo safety product
- Write a daily report to raise any new trends seen on the app
- > 3-4 years of experience
- Must have: safety or moderation experience
- Nice to have: customer support experience
- Do reporting
- Required languages: German => C1/C2 - English => B2
- Fluent in German culture
- Fluent in pop culture / genZ
- Understanding social networks
- Analytical skills, ability to appreciate/evaluate situations in a specific context
- Ability to make decisions quickly
- Adaptability
- Flexibility
- Team player
- Ability to step back
- Social intelligence: being able to understand and adapt to the background and culture (employees and users)
- Interview with Lead
- Technical Test and debrief with the manager
- Polish interview
- Criminal record check
-
Operations Specialist, German Speaking
il y a 6 jours
ANMA RECRUITMENT Paris, FranceEin Unternehmen im Bereich "Mobility Service B2B & B2C" und vertreten in vielen Europäischen Ländern sucht asap einen · **Operations Specialist, German speaking**: · - unbefristete Stelle in Paris_ · Sie haben die Möglichkeit, Teil eines jungen und dynamischen Start-ups zu werden ...
-
Cdi - Catalog Specialist - German Fluent (M/F)
il y a 1 semaine
Sephora Neuilly-sur-Seine, FranceChez Sephora, nous réimaginons la beauté, découvrons de nouvelles marques et influençons le changement positif chaque jour. Préparez-vous à penser de manière créative, à travailler de manière stratégique et à laisser votre marque au sein d'un détaillant mondial de premier plan. E ...
-
Customer Experience Specialist, German Market
il y a 6 jours
DentalMonitoring Paris, FranceDental Monitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team · **What are the value added of Dental Monitoring's solutions for its clients** · ✦ Our SAAS monitors and optimizes orthodontic treatment for doctors and patien ...
-
Digital Qpcr Inside Sales Specialist German Speaking
il y a 1 semaine
Dunn Belmont Paris, FranceThe company is a French based Biotech focused on Next Generation Genetic Testing It specializes in the development of tools for high-precision genetic analysis. Using a ground-breaking microfluidic approach, the company has developed a novel digital PCR method called Crystal Digi ...
-
Customer Onboarding Specialist • German
il y a 1 semaine
TELUS International Ireland Paris, FranceCustomer Onboarding Specialist- German Location - Hybrid- 3 days in the office- Dublin - Monday and Friday Work from Home · TELUS International is looking for German Customer Onboarding Specialists · Or maybe you are someone who is passionate about digital transformation in HR? ...
-
Trust & Safety specialist German
il y a 1 semaine
Twelve App Paris, France FreelanceWho we are · Yubo is a live social discovery app launched in 2015, with the ambition to create a space where Gen Z can belong, feel safe and make friends. With more than 70 million users worldwide across 140 countries, we celebrate the true essence of being young, and make it ea ...
-
Customer Experience Specialist, German market
il y a 6 jours
DentalMonitoring Paris, France Permanent À temps pleinDental Monitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team · What are the value added of Dental Monitoring's solutions for its clients · ✦ Our SAAS monitors and optimizes orthodontic treatment for doctors and patients a ...
-
Specialist Façade
il y a 4 jours
B+G Ingenieure Bollinger und Grohmann GmbH Paris, France7 February 2023 · Specialist Façade (M/F/x) · Project work · Paris · Job description · Under the responsibility of the facade project managers during the study phases, you will be in charge of all calculations and details of facade projects in France and abroad. During the execut ...
-
Cdi - Responsable Data - (F/H)
il y a 1 semaine
Rimowa Paris, France**Position**: · Bienvenue chez RIMOWA, la première Maison Allemande du Groupe LVMH. Nous sommes une marque de style de vie globale dont la mission est de créer les produits essentiels pour toute une vie de voyage. Depuis plus de 120 ans, nous nous consacrons au développement de p ...
-
Customer Success Manager Germany
il y a 1 semaine
Hublo Paris, FranceAt Hublo, **we believe in the power of technology to transform the healthcare sector**. We envision a world where healthcare facilities are not just buildings, but thriving environments that inspire and support our healthcare professionals. To achieve this vision, we must first a ...
-
Assistant Director
il y a 1 semaine
Moody's Paris, FranceThe Moody's Analytics Sales Team is composed of various profiles working together towards the same goal of providing new and current customers with state-of-the-art services and solutions. · To that end, Solutions Specialists are in charge of working closely with the sales repres ...
-
Talent Acquisition Expert
il y a 1 semaine
Equativ Paris, FranceAs a Senior Talent Acquisition Expert, you will join our TA team in Paris, led by Alix, our Global TA Director and Head of DE&I. · You will also act as Project Manager as we build and strengthen our TA capabilities. · You will ensure we attract and hire the best talent while grow ...
-
Talent Acquisition Specialist
il y a 1 semaine
Camptocamp Paris, France**Talent Acquisition Specialist** · **_People & Culture_** · About us · Hello · We are Camptocamp, a Swiss service company founded in 2001 and one of the leading companies in Europe in the development and integration of Open Source Software. · We have great know-how in Enterprise ...
-
Business Developer
il y a 1 semaine
Hightekers Paris, FranceNeuilly-sur-Seine, Hybrid working with 3 days working from the office and 2 days working from home · - Our Perk · 25 Holiday Days + your local bank holidays · Technology - You'll get a laptop all setup and ready for your first day. · · - Healthcare Insurance · 50% of the Navi ...
-
Specialist Façade
il y a 4 jours
B+G Ingenieure Bollinger und Grohmann GmbH Paris, France8 March 2023 · Specialist Façade (M/F/x) · Environmental Project Management · Paris · Job description · Today, the design of the façade cannot be dissociated from the environmental and energy management of the building. In this context, the environmental project manager is expect ...
-
Marketing and Events Specialist
il y a 2 jours
Lightspeed Commerce (FR) Paris, France**Events Marketing Specialist, EMEA (Fixed term one year contract with possibility of extension)** · Location: Paris · **Job Description**: · Lightspeed seeks a proactive Events Marketing Specialist to bolster our EMEA Marketing team. In this pivotal role, you'll spearhead our ev ...
-
Europe Kyc Relationship Management Specialist
il y a 1 semaine
Barclays Paris, France**Europe KYC Relationship Management Specialist** · **Paris** · As a Barclays Europe KYC Relationship Management Specialist, you'll be protecting and bolstering our front office relationships across Barclays Corporate & Investment Bank. You'll provide a client service interface, ...
-
Junior Customer Support
il y a 6 jours
Mangopay Paris, FranceAt Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms. · We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled th ...
-
Technical Support Specialist
il y a 5 jours
Sendinblue Paris, FranceWe are a rapidly growing team of more than 700+ employees, representing over 67 nationalities spread across seven offices in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle, and Toronto. · At Sendinblue, all Sibers evolve in a multicultural, caring, and flexible environment. We a ...
-
French Customer Experience Specialist in Budapest
il y a 4 jours
Recruit4Work S.L. Paris, FranceHave you always wanted to experience working abroad and are you someone who likes to help people with their questions? Then we have the job for you We have an offer in which you will be working for a global leader in the travel industry. With this job you will be helping customer ...
Trust & Safety specialist German - Paris, France - Twelve App
Description
Who we are
Yubo is a live social discovery app launched in 2015, with the ambition to create a space where Gen Z can belong, feel safe and make friends. With more than 70 million users worldwide across 140 countries, we celebrate the true essence of being young, and make it easy to connect with others wherever you are.
We are a French Tech company, part of the Next120, and our mission is to inspire and enable a new generation to find out about the world and themselves. Yubo's business model is different from other social networks: in-app purchases and subscriptions. Yubo's growth relies on paid UA, not virality.
Our objective is to become the safest social app in the world. Indeed, as leading platform for young people to socialize online, we have a special responsibility towards our community to building a safe digital space, and we take it very seriously. Safety is at the core of our DNA, and we have developed and implemented a wide range of safeguards in the app. We also work closely with the broader technology industry, NGOs and charities to create industry-leading child protection standards. We really have a proactive approach to protect, support and educate. Since 2020, we are scaling and expanding internationally, and we recently opened our offices in London and Milan.
Join our team of 200 colleagues working from all over the world
Tasks
As a Trust & Safety specialist German, you:
Requirements
Professional background:
Specific knowledge:
Soft skills:
The recruitment Process:
Yubo is a live social discovery app launched in 2015, with the ambition to create a space where Gen Z can belong, feel safe and make friends. With more than 70 million users worldwide, we celebrate the true essence of being young, and make it easy to connect with others wherever you are.
We are a French Tech company, and our mission is to inspire and enable a new generation to find out about the world and themselves.
Our objective is to become the safest social app in the world. Indeed, as leading platform for young people to socialize online, we have a special responsibility towards our community to building a safe digital space, and we take it very seriously. Safety is at the core of our DNA, and we have developed and implemented a wide range of safeguards in the app. We also work closely with the broader technology industry, NGOs and charities to create industry-leading child protection standards. We really have a proactive approach to protect, support and educate.